Alexis Corniel
Paramus
Summary
Versatile and results-driven professional with over 10 years of experience in business development, sales, and customer service. Proven track record in driving revenue growth, forging strategic partnerships, and delivering top-tier client experiences. Adept at market analysis, product positioning, and project management. Equally effective at leading sales initiatives or resolving service issues, your go-to Swiss Army knife for business success.
Overview
12
12
years of professional experience
Work History
Service Advisor
Tesla
Parmaus
2024.07 - Current
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Resolved customer complaints in an efficient and courteous manner.
- Upsold additional products or services when appropriate.
- Inspected vehicles for needed repairs or maintenance services and advised customers accordingly.
- Developed strong relationships with customers by providing exceptional customer service.
- Delivered over 600 cars per quarter.
- Maintained a CSAT score of 95%.
Business Development Manager
ORBCOMM
Paramus
2021.01 - 2024.01
- Foster and maintain strong connections with Verizon, AT&T, and T-Mobile to expand business opportunities.
- Successfully managed the Northeast to Western region of the United States, providing innovative IoT data solutions across major carriers.
- Expertly delivered presentations and live demonstrations resulted in successful quotes and proposals for clients.
- Specialized in IoT connectivity, data solutions, and network failover solutions, successfully managing and selling IoT gateways, modems, and router solutions.
- Accomplished in inside sales and account management, delivering trailer telematics solutions to transportation companies.
- Proactively generated new leads for the transportation and enterprise sectors in the North American regions.
- Accountable for meeting quarterly hardware, service, and ARR targets, and presenting pipeline forecasts to management through Salesforce.
Product Advisor
Microsoft
Paramus
2017.04 - 2021.01
- Developed sales rapport with clients, resulting in sales exceeding monthly revenue goals of over $400,000 in one year.
- Help customers discover, buy, use, and love Microsoft technology solutions and services that meet and exceed their individual expectations.
- Effectively respond to changes in the in-store environment, circumstances, and situations through customer engagements.
- Combine resources and join efforts with teammates to achieve store and company goals.
- Strong community focus in planning and executing events and demonstrations that highlight the best of the technology we offer.
- Demo/Showcase Microsoft technology solutions that power digital transformation.
- Engaged in the sale of Microsoft cloud-based solutions, such as Office, Business Premium 365, and Dynamics CRM.
Service Advisor
Microsoft
Paramus
2019.07 - 2020.03
- Proactively assess customers' needs and recommend complete solutions that enhance their overall customer experience.
- Ability to facilitate business engagement experiences through in-store briefings, workshops, events, and demos.
- Continuously maintain technical knowledge by learning through others, along with self-educating, and showcasing product and service offerings.
- Deliver collaborative and enriching one-on-one training sessions to both consumer and business customers, helping them acquire the skills needed to enhance their knowledge of our products and services.
Sales Consultant
T-Mobile
Paramus
2013.02 - 2017.04
- Analyzed customer needs and identified solutions to meet their requirements.
- Advised customers on best practices when using company products or services.
- Provided detailed product information to customers, including features, prices, and availability.
- Developed and maintained relationships with clients to increase sales revenue.
- Participated in regular training sessions on new products, services, and industry trends.
Education
Some College (No Degree) -
Dominican College
Orangeburg, NYSkills
- Creative problem solver
- Excellent people skills
- Able to persuade others effectively
- Microsoft Office
- Dynamics CRM utilization
- Sales force utilization
- Cradlepoint certified
- Upselling techniques
- Customer relationship management
- Conflict resolution
- Technical support
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Service Advisor
Tesla
2024.07 - Current
Business Development Manager
ORBCOMM
2021.01 - 2024.01
Service Advisor
Microsoft
2019.07 - 2020.03
Product Advisor
Microsoft
2017.04 - 2021.01
Sales Consultant
T-Mobile
2013.02 - 2017.04
Some College (No Degree) -
Dominican College