Alexis Cotton
Lexington,KY
Summary
Proven to excel in high-pressure environments, I leveraged my strong multitasking abilities and customer service skills at cocktails to develop a loyal clientele and maintain excellent service standards. My expertise in responsible alcohol service and payment processing, coupled with an outgoing personality, consistently enhanced guest experiences and operational efficiency.
Overview
2
2
years of professional experience
Work History
Bartender
Cocktails
09.2023 - 09.2024
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Waitress/bartender
Spearmint Rhino
09.2022 - 09.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Associates In Science -
Big Sandy Community And Technical College
London, KY06.2021
Skills
Strong multitasking
Customer Service
Liquor, beer, and wine knowledge
Highly reliable
Team player attitude
Clear and effective communication
Patience and Tolerance
Outgoing Personality
Cleanliness and hygiene
Responsible Alcohol Service
Organizational ability
Payment Processing
Handling Difficult Customers
Cash Register Operation
Menu Memorization
Memory retention
Timeline
Bartender
Cocktails
09.2023 - 09.2024
Waitress/bartender
Spearmint Rhino
09.2022 - 09.2023
Associates In Science -
Big Sandy Community And Technical College
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