Alexis Cross
Chicago
Summary
Senior Consultant with extensive experience in human capital and workforce consulting. Demonstrates strong organizational skills and adaptability. Proven ability to communicate effectively and lead teams. Expertise in developing strategic solutions and analytics to address complex challenges.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Consultant
Guidehouse
Chicago
01.2021 - 01.2023
- Directed initiative for selection and creation of BI portal enabling consolidation of existing dashboards in one centralized location.
- Designed fresh and enhanced existing data visualization dashboards throughout migration from Tableau to PowerBI.
- Facilitated workshops with stakeholders to gather insights and feedback on solutions.
- Coordinated project and change management efforts to enhance communication of IT Development activities.
- Developed strategic recommendations for process improvements across various projects.
- Analyzed data to identify trends and inform decision-making for clients.
- Coordinated cross-functional teams to ensure project alignment and execution.
- Created comprehensive reports detailing findings and proposed strategies for clients.
- Conducted market research to support client projects and enhance service offerings.
- Facilitated workforce planning for commercial health care client, focusing on creation and improvement of process maps and procedure workflows.
Consultant
FDA, TSA
01.2020 - 01.2021
- Designed communications and materials advancing Diversity, Equity, and Inclusion (DEI) initiatives.
- Established Key Performance Indicators (KPI).
- Spearheaded development of inaugural FDA OCS Annual Report showcasing progression and advancement of leadership goals.
- Analyzed customer experience metrics throughout nationwide client locations to uncover variances and identify growth opportunities.
- Assisted in preparing reports for stakeholders on compliance initiatives and findings.
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Reviewed existing policies and procedures to suggest necessary improvements.
Associate III
Grant Thornton
01.2018 - 01.2020
- Conducted Organizational and Workforce Assessments for multiple clients.
- Analyzed client needs to design effective human capital strategies.
- Collaborated with cross-functional teams to implement workforce strategies and solutions.
- Conducted research on industry best practices.
- Prepared reports summarizing findings and recommendations for clients.
- Developed Workforce Strategy for DOT focusing on engagement, recruitment, selection, retention, re-organization, and training.
- Advised clients on recruitment methods, employee engagement, performance management, compensation structures.
- Executed extensive training assessment and offered insights to enhance performance.
- Developed engaging training program content and design to address gaps in current curriculum.
- Supported change management efforts during organizational transformations.
- Designed and facilitated workshops with stakeholders to discuss changes, implementation plans, and timelines.
Education
Master of Science - Human Capital Management / Human Capital Analytics
New York University
New York (City), NY03-2027
Master of Science -
Northwestern University
Chicago, IL03.2025
Graduate Certificate - Human Resource Development
George Washington University
01.2014
Bachelor of Science - Psychology
Shenandoah University
01.2013
Skills
- Human capital management
- Data analysis
- Workforce planning
- Project coordination
- Change management
- Client collaboration
- Strategic recommendations
- KPI analysis
- Organizational development
- Consulting services
- ISO standards compliance
- CMMI integration
Certification
- International Standards Organization (ISO) 9000, 19000, 20000, 27000
- Capability Maturity Model Integration (CMMI) - Services, Development
Timeline
Senior Consultant
Guidehouse
01.2021 - 01.2023
Consultant
FDA, TSA
01.2020 - 01.2021
Associate III
Grant Thornton
01.2018 - 01.2020
Master of Science - Human Capital Management / Human Capital Analytics
New York University
Master of Science -
Northwestern University
Graduate Certificate - Human Resource Development
George Washington University
Bachelor of Science - Psychology
Shenandoah University