Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alexis Cruz

Taos,NM

Summary

I am currently enrolled in the Taos UNM Nursing program intending on earning my bachelor of Science in Nursing. I am a Freshman this year and am very excited to begin my medical road. I am very committed to completing my degree and becoming a registered nurse. Thorough my years of schooling I have developed a successful balance between work and school. I have been a full time worker since the age of 13 and I am a very reliable and focused worker. As I am beginning my schooling to become a nurse I am seeking exposure to healthcare environments.

Overview

5
5
years of professional experience

Work History

Reservation Agent

Taos Ski Valley
11.2022 - Current
  • Improved customer satisfaction by promptly addressing inquiries and providing accurate information regarding reservations, cancellations, and modifications.
  • Maintained high levels of efficiency by managing multiple phone lines and email correspondence for reservation requests and adjustments.
  • Boosted revenue with upselling additional services such as room upgrades, meal plans, and special event bookings.
  • Provided personalized assistance for guests with specific needs or requests, fostering positive relationships and repeat business.
  • Maximized occupancy rates by closely monitoring availability trends and adjusting pricing strategies accordingly.

Front Desk Receptionist

The Blake At Taos Ski Valley
05.2022 - 11.2022
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Cafe Worker

Sol Food Cafe
01.2022 - 05.2022
  • Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
  • Maintained a clean and organized café environment, adhering to health and safety regulations.
  • Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.

Fast Food Worker

McDonald's Restaurant
01.2019 - 12.2021
  • Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
  • Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
  • Streamlined order processing by accurately taking and inputting orders to minimize wait time for customers.
  • Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.

Education

Associate of Science - Pre Science

University of New Mexico
Taos, NM
05.2025

High School Diploma -

Taos High School
Taos, NM
05.2023

Skills

  • Compassionate Care
  • Goal oriented
  • Communication Skills
  • Patience
  • Time Management
  • Attention to detail
  • Patient-focused care

Timeline

Reservation Agent

Taos Ski Valley
11.2022 - Current

Front Desk Receptionist

The Blake At Taos Ski Valley
05.2022 - 11.2022

Cafe Worker

Sol Food Cafe
01.2022 - 05.2022

Fast Food Worker

McDonald's Restaurant
01.2019 - 12.2021

Associate of Science - Pre Science

University of New Mexico

High School Diploma -

Taos High School
Alexis Cruz