Alexis Cruz
Taos,United States
Summary
Driven professional with a proven track record at El Centro Family Health, enhancing clinical operations through effective project coordination and deadline management. Excelled in roles requiring budget planning and scheduling techniques, achieving goals in competitive environments. Skilled in fostering cross-functional collaboration and streamlining processes, significantly improving service delivery and operational efficiency.
Overview
4
4
years of professional experience
Work History
Clinical Operations Associate
El Centro Family Health
01.2024 - Current
- Assisted senior management with monitoring of performance measures and designed methods for improving quality of care and service delivered in practices.
- Streamlined communications between internal departments and external partners to ensure timely exchange of critical information.
- Collaborated with cross-functional teams to drive continuous improvement in clinical operations processes.
Central Reservations Consultant
Taos Ski Valley
11.2022 - 01.2024
- Maintained strong relationships with clients through personalized service and prompt communication.
- Partnered with other departments to streamline interdepartmental communication regarding reservations-related matters such as special requests or changes to existing bookings.
- Assisted management in developing strategic plans based on historical booking patterns, anticipating future needs and opportunities for growth.
- Contributed to the overall success of the company by consistently meeting or exceeding performance targets and goals in a highly competitive market.
Front Desk Receptionist
The Blake
01.2021 - 11.2022
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
Associate of Science - Pre-Science
University of New Mexico
Taos, NM 05.2025
High School Diploma -
Taos High School
Taos, NM05.2023
Skills
- Project Coordination
- Deadline Management
- Budget planning capabilities
- Scheduling Techniques
Timeline
Clinical Operations Associate
El Centro Family Health
01.2024 - Current
Central Reservations Consultant
Taos Ski Valley
11.2022 - 01.2024
Front Desk Receptionist
The Blake
01.2021 - 11.2022
Associate of Science - Pre-Science
University of New Mexico
High School Diploma -
Taos High School
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