Alexis Dantzker
Stockbridge,GA
Summary
Dynamic leader with a proven track record at ABC Consultants Group, adept in revenue growth and exceptional customer service. Skilled in fostering team excellence and building lasting customer relationships, demonstrated through surpassing sales targets and enhancing customer satisfaction. Excels in cash flow management and verbal communication, driving business development with a strategic and disciplined approach.
Overview
5
5
years of professional experience
Work History
Senior Accounts Manager
ABC Consultants Group
07.2023 - Current
- Led by example, consistently demonstrating a strong work ethic and commitment to excellence in all aspects of the Senior Accounts Manager role.
- Evaluated team members'' performance on a regular basis, offering constructive feedback and identifying areas for improvement to ensure continuous growth and development.
- Mentored junior account managers, providing guidance on best practices and industry trends for professional development.
- Provided exceptional customer service by actively listening to client needs and offering personalized solutions tailored to their specific requirements.
- Promoted company offerings to diverse customers with targeted and disciplined approach.
- Motivated team members to meet and exceed sales targets.
- Built relationships with customers and community to promote long term business growth.
General Manager
Steak N Shake
07.2020 - 04.2023
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Cashier
Zaxby’s
12.2019 - 07.2020
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Dutch Town High School
Hampton, GA05-2021
Skills
- Revenue growth
- Cash flow management
- Customer service
- Multitasking and organization
- Customer satisfaction
- Verbal and written communication
- Relationship building
- Goals and performance
Timeline
Senior Accounts Manager
ABC Consultants Group
07.2023 - Current
General Manager
Steak N Shake
07.2020 - 04.2023
Cashier
Zaxby’s
12.2019 - 07.2020
High School Diploma -
Dutch Town High School
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