Alexis De La Rosa
Phoenix,AZ
Summary
Punctual and honest associate with solid background in retail environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Accomplished leader well-versed in leading project planning and implementation. Forward-thinking and resourceful with tireless focus on innovation. Bringing confident and astute leadership style.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Front End Associate
Sam's Club
05.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
Packaging Operator
Flow Distribution
03.2024 - Current
- Communicated effectively with team members and supervisors to address any concerns or issues that arose during daily operations.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Managed multiple tasks simultaneously while meeting tight deadlines, maintaining high-quality standards in all aspects of work performed.
- Ensured proper labeling of packages according to regulatory requirements, avoiding potential fines or product recalls due to noncompliance.
- Completed processing activities to conform with laws, safety standards, and product hygiene standards.
Lead Sales Associate
Curaleaf
10.2023 - 05.2024
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed inventory effectively, minimizing stock-outs and overstock situations.
- Delivered excellent customer service for repeat business and referrals.
- Trained new sales associates to ensure consistent performance across the team.
- Led team meetings to share best practices, set targets, and motivate staff members towards achieving goals.
Brand Ambassador
Curaleaf
04.2021 - 10.2023
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Engaged, educated, and befriended customers to deliver amazing shopping experience.
Lead Operator
RLC Labs
12.2017 - 04.2021
- Assigned tasks to team members based upon individual strengths and experience, realizing productivity and workflow improvements.
- Fostered a positive work environment, promoting open communication among team members to address concerns or suggestions for improvement.
- Completed various testing procedures for optimum work performance.
- Supported management decision-making by compiling operational and production data into daily logs.
- Instituted positive work environment through effective inquiry response, delivery of constructive feedback and professional engagement.
Education
GED -
Arizona Department of Education
Phoenix, AZ07.2018
Skills
- Customer Service
- Time Management
- POS System Operation
- Mentoring and training
- Product restocking
- Cash Handling
- Team Leadership
- Staff Supervision
- Labeling Accuracy
- Deadline-oriented
Timeline
Front End Associate
Sam's Club
05.2024 - Current
Packaging Operator
Flow Distribution
03.2024 - Current
Lead Sales Associate
Curaleaf
10.2023 - 05.2024
Brand Ambassador
Curaleaf
04.2021 - 10.2023
Lead Operator
RLC Labs
12.2017 - 04.2021
GED -
Arizona Department of Education