Alexis Derossett
Clarksville,TN
Summary
To seek and maintain a position that offers stability and longevity and also provides professional challenges utilizing interpersonal skills, time management and problem-solving skills. Proven success working within fast-paced, collaborative settings. Dedicated, hardworking and eager to learn new skills.
Overview
4
4
years of professional experience
Work History
Sales Floor Coordinator
Marshalls
Clarksville, TN
09.2022 - Current
- Increased customer satisfaction by consistently providing knowledgeable assistance and friendly service on the sales floor.
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Examined incoming inventory, merchandised shelves, and prevented shrinkage.
- Utilized strong time management skills to balance multiple responsibilities, including assisting customers, managing inventory, and maintaining store cleanliness.
- Merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Cross-trained to help with register, markdowns, and stockroom when needed.
Server
Texas Roadhouse
Clarksville, TN
02.2020 - 02.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Supported coworkers during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Worked with POS system to place orders and process payments.
Attendant
Holiday Inn Express Hotel
Oak Grove, KY
08.2019 - 02.2020
- Kept facilities clean, neat and organized.
- Assisted with housekeeping duties to ensure clean rooms and hallways.
- Set up buffet stations daily, displaying an appealing presentation of food items for guests to enjoy.
- Restocked serving dishes, utensils, and condiments as needed to ensure optimal availability for guests throughout dinner service hours.
- Monitored dining room and kitchen inventory and replenished as necessary.
Education
Bachelor of Science - Kinesiology
Austin Peay State University
Clarksville, TN12.2022
Associate of Science - Liberal Arts
Austin Peay State University
Clarksville, TN12.2020
High School Diploma -
Clarksville High School
Clarksville, TN05.2019
Skills
- Customer Service
- Time Management
- Adaptability
- Communication
- Multitasking
- Punctual
- Strong Organization
- Staff Training
- Teamwork and Collaboration
- Telephone Etiquette
- POS Terminal Operation
- Cash Handling and Reconciliation
Timeline
Sales Floor Coordinator
Marshalls
09.2022 - Current
Server
Texas Roadhouse
02.2020 - 02.2022
Attendant
Holiday Inn Express Hotel
08.2019 - 02.2020
Bachelor of Science - Kinesiology
Austin Peay State University
Associate of Science - Liberal Arts
Austin Peay State University
High School Diploma -
Clarksville High School