Alexis Detman
McKees Rocks,PA
Summary
Highly-motivated employee with desire to take on new challenges. I demonstrate strong work ethic, adaptability, customer service, multitasking, and time management abilities. Devoted to giving clients, staff and business a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Food Delivery Driver
DoorDash
Pittsburgh, PA
10.2021 - Current
- Provided excellent customer service throughout the delivery process.
- Identified potential problems or complaints from customers and took appropriate action as necessary.
- Reviewed orders before and after delivery to verify completeness and customer satisfaction.
Teacher's Assistant
TT's Toybox Daycare Center
McKees Rocks, PA
01.2023 - 08.2023
- Assisted teachers with creating and maintaining a safe, orderly learning environment.
- Encouraged positive social behaviors among students through role modeling and conflict resolution techniques.
- Cared for children's hygiene and personal needs by changing diapers, bathing and feeding.
Home Health Aide
Integrity Home Care
Pittsburgh, PA
04.2019 - 10.2021
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
Customer Service Representative
Alorica
Pittsburgh, PA
03.2018 - 04.2019
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
Education
High School Diploma -
Valley High School
New Kensington, PA06-2017
Skills
- Customer Service Certified
- CPR and Fire Safety Certified
- Basic Nursing Care
- Data Collection
- Detail Oriented
Certification
- Customer Service Certification- February 23, 2024
Timeline
Teacher's Assistant
TT's Toybox Daycare Center
01.2023 - 08.2023
Food Delivery Driver
DoorDash
10.2021 - Current
Home Health Aide
Integrity Home Care
04.2019 - 10.2021
Customer Service Representative
Alorica
03.2018 - 04.2019
High School Diploma -
Valley High School