Experienced Cash Vault Services Supervisor with a strong background in cash handling, inventory control, and staff management. Known for accuracy, compliance, and timely workflow support in high-pace environments.
Work History
Cash Vault Services Supervisor
3 Years 10 Months
Brinks Inc. | 12.2022 - Current
Supervised daily cash-handling operations, ensuring strict adherence to security and chain-of-custody procedures.
Monitored vault processing, balancing, and reconciliation tasks for accuracy and regulatory compliance.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Enforced compliance with company policies, customer requirements, and cash management procedures.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Performed research for salesforce cases
Closely working with other members of the management team to ensure all inventory transfers are being done in a timely manner for the customer's order replenishments
Maintaining accurate inventory audit tasks
Creating customer orders for the FRB ( Federal Reserve Bank)
Work with Brinks' FI customers to ensure all unfit currency is being accounted for daily to ship to FED.
Perform inventory adjustments based on teller errors while processing funds.
Override teller variances
Cash Logistics Processor
3 Years 10 Months
Brinks | 12.2022 - Current
Processed cash, coin, and valuables using vault procedures and dual-control security standards.
Verified currency counts against manifests, resolving discrepancies before balancing daily settlements.
Operated cash sorting, counting, and scanning equipment to maintain accurate processing flow.
Secured inbound and outbound shipments following chain-of-custody and armored transport requirements.
Reconciled transactions and prepared reports for vault, ATM, and branch cash activity.
Trained new processors on cash handling procedures, sorting standards, and accuracy expectations.
Completed data entry for currency transactions.
Prepared outbound currency orders and replenishments.
Facilitated smooth communication between various departments involved in the Cash Logistics process, streamlining workflows and enhancing overall efficiency.
Counted, verified and reported currency inventory daily.
Public Safety Officer
3 Years 7 Months
RI Bureau of Investigations | 05.2019 - 12.2022
Monitored secured facilities and controlled access to maintain safe investigative environments.
Responded to alarms, disturbances, and emergency situations using established public safety procedures.
Completed detailed incident reports and maintained accurate daily activity logs.
Patrolled interior and exterior areas to deter unauthorized activity and identify risks.
Communicated promptly with investigators, supervisors, and law enforcement during safety events.
Operated radio systems and surveillance equipment to support real-time incident awareness.
Maintained accurate records of incidents and actions taken during shifts, contributing to effective communication between team members and supervisors.
Provided first aid assistance during medical emergencies, applying life-saving techniques until paramedics arrived on scene.
Monitored surveillance systems for potential threats or suspicious behavior around critical infrastructure, reporting findings to appropriate authorities for further investigation.
Supervised crowds at busy events to prevent injuries and property destruction.
Collaborated with law enforcement agencies to share intelligence, coordinate responses, and support investigations into criminal activity.
Answered emergency calls for help from citizens and business owners.
Managed traffic flow during special events or road closures, ensuring minimal disruption to motorists while prioritizing pedestrian safety.
<ul>
<li>Operational Support - Serving as a trusted vault custodian to assist in branch operational support, such as opening, closing, balancing ATMs, cash management, branch differences, ATM claims, and assisting team leaders. Currently acting as the Workforce Management Liaison in the branch to produce schedules for the team.</li>
<li>Mentoring - Assists in mentoring and coaching new and tenured team members in developing the necessary skills for the demands of NFCU's enterprise strategy. Current mentee to one tenured MSR and one untenured. Contributed to the training of five ATM/vault custodians.</li>
<li>Trusted Partner - Meeting branch digital targets for new and existing members by assisting and educating members to leverage the benefits of ATM usage, digital products, and services penetration. Consistent top OneView user.</li>
<li>Currently serving as a Quality Assurance Champion, working with branch leaders to help maintain focus on quality assurance as a critical and central aspect of each team member’s day-to-day function. Assists in quarterly quality control checks, and weekly internal audits.</li>
<li>Change Agent - Subject Matter Expert for the Coconut Pilot. Currently participating in pilots for MORE and Business Solutions to provide critical feedback to help improve process and member experience.</li>
<li>Member-centric universal MSR who consistently receives high marks and positive comments from BES.</li>
</ul> at NFCU, Avenues Jacksonville, AVW<ul>
<li>Operational Support - Serving as a trusted vault custodian to assist in branch operational support, such as opening, closing, balancing ATMs, cash management, branch differences, ATM claims, and assisting team leaders. Currently acting as the Workforce Management Liaison in the branch to produce schedules for the team.</li>
<li>Mentoring - Assists in mentoring and coaching new and tenured team members in developing the necessary skills for the demands of NFCU's enterprise strategy. Current mentee to one tenured MSR and one untenured. Contributed to the training of five ATM/vault custodians.</li>
<li>Trusted Partner - Meeting branch digital targets for new and existing members by assisting and educating members to leverage the benefits of ATM usage, digital products, and services penetration. Consistent top OneView user.</li>
<li>Currently serving as a Quality Assurance Champion, working with branch leaders to help maintain focus on quality assurance as a critical and central aspect of each team member’s day-to-day function. Assists in quarterly quality control checks, and weekly internal audits.</li>
<li>Change Agent - Subject Matter Expert for the Coconut Pilot. Currently participating in pilots for MORE and Business Solutions to provide critical feedback to help improve process and member experience.</li>
<li>Member-centric universal MSR who consistently receives high marks and positive comments from BES.</li>
</ul> at NFCU, Avenues Jacksonville, AVW