Joy S. Lee
Newark,NJ
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Goal oriented with excellent communication skills and professional work ethics.
Overview
18
18
years of professional experience
Work History
Cash Vault Supervisor
Brinks Cash Logistics
Maywood, NJ
10.2020 - 08.2023
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Provided ongoing training to address staff needs.
- Coordinated employee schedules according to shift changes and availability.
- Adhered to dual control processes and audited inventories to reduce losses due to accounting errors and employee theft.
- Coached team members on best practices in order to maximize productivity and accuracy.
Cash Logistics Lead
Brinks Cash Logistics
Maywood, NJ
02.2008 - 09.2020
- Enforced detailed and accurate processing to increase quality and service standards.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Processing when necessary.
- research custom inquiries.
Bank Teller
Bank of America
Millburn, NJ
07.2005 - 01.2008
- Performed cash handling duties including counting currency, coins and checks.
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Maintained confidentiality of bank records, transactions and customer information.
Education
Certificate of Completion - Medical Insurance Billing And Coding
Essex County College
Newark, NJ12-2008
Skills
- Training and Mentoring
- Cash Control Guidelines
- Performance Monitoring
- Research/ Problem Solving
- Product Knowledge
- Customer Service
- Staff Management
- Policy Enforcement
Timeline
Cash Vault Supervisor
Brinks Cash Logistics
10.2020 - 08.2023
Cash Logistics Lead
Brinks Cash Logistics
02.2008 - 09.2020
Bank Teller
Bank of America
07.2005 - 01.2008
Certificate of Completion - Medical Insurance Billing And Coding
Essex County College