Alexis D. Greene
Simpsonville,USA
Summary
Pursued full-time opportunities that leverage skills while ensuring a supportive work environment.
Overview
2011
2011
years of professional experience
Work History
Customer Service Representative & Production
Urban Outfitters
10.2009 - 03.2011
- Assisted customers with telephone purchases
- Helped locate products
- Resolved customer service and satisfaction issue
Pharmacy Technician
Eckerds
09.2002 - 05.2003
- Assisted customers with their revolving credit accounts. Applied expert knowledge of card products to meet customer needs. Responsible for dealing with all customer questions or complaints. Set up balance transfers.
Customers Service Representative
American Express
01.2000 - 03.2001
- Assisted customers with their accounts
- Applied expert knowledge of card products to meet customer needs
- Setup balance transfers
Nursing Technician
Moses Cone Health System
10.1999 - 01.2000
- Provided basic nursing care for patients under the supervision of a registered nurse. Maintained a clean and safe working environment and assisted patients families in the care of their love ones.
Customer Assistant
AT&T
10.1997 - 05.1998
- Assisted customers in directory listings
- Assisted fellow employees with correct customer assistance methods
- Provided pleasant and courteous service to all customers
Infant, 2 year old, & After School Instructor
New Generations Child Care
04.1996 - 05.1997
Foster Care Provider
South Carolina Department of Social Services
2018 - 2022
- Provided emotional support and guidance to foster children in transitional living situations.
- Developed individualized care plans to address specific needs of each child and family.
- Coordinated with social workers, educators, and healthcare providers to ensure comprehensive care.
Education
Diploma -
South Aiken High School
Aiken, South Carolina06.1996
College Prep - undefined
Wade Hampton High School
Hampton, South Carolina01.1995
Skills
Oversaw customer service operations to improve response times and service quality Developed training programs for staff to enhance customer interaction skills Implemented feedback mechanisms to drive continuous improvement in service delivery
Enhanced team collaboration by employing active listening to understand diverse perspectives
Utilized critical thinking skills to assess information and make informed decisions that support project objectives
Performed data entry tasks to support efficient record-keeping and information retrieval
Additional Information
I have over 25 years of childcare experience, dealing with children of all levels.
Timeline
Customer Service Representative & Production
Urban Outfitters
10.2009 - 03.2011
Pharmacy Technician
Eckerds
09.2002 - 05.2003
Customers Service Representative
American Express
01.2000 - 03.2001
Nursing Technician
Moses Cone Health System
10.1999 - 01.2000
Customer Assistant
AT&T
10.1997 - 05.1998
Infant, 2 year old, & After School Instructor
New Generations Child Care
04.1996 - 05.1997
College Prep - undefined
Wade Hampton High School
Foster Care Provider
South Carolina Department of Social Services
2018 - 2022
Diploma -
South Aiken High School