Alexis Dickerson
Little Rock,AR
Summary
Medical Assistant with 7+ years of combined clinical and front-office experience in ambulatory care settings. Proficient with EPIC, diagnostic testing, phlebotomy, patient assessment, and appointment scheduling, leveraging strong communication, confidentiality, and critical-thinking skills to streamline patient flow and support clinicians. Seeks to apply clinical competency and organizational strengths to improve patient experience and operational efficiency in a busy primary care or specialty clinic.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Registered Medical Assistant
CHI ST. VINCENT
08.2023 - Current
- Administered injections and conducted vital sign assessments to ensure patient health and comfort.
- Prepared examination rooms, ensuring sterilization of instruments and readiness for patient visits.
- Administered patient care and assisted with daily clinical procedures.
- Managed electronic health records ensuring accuracy and confidentiality.
- Assisted in patient intake processes, optimizing appointment scheduling efficiency.
- Promoted a positive atmosphere within the clinic through professional interactions with colleagues, patients, and visitors alike.
Office Rep/Medical Assistant
Sherwood Family Medical Center
08.2022 - 07.2023
- Facilitated patient intake processes by efficiently managing appointments and maintaining accurate medical records.
- Assisted medical professionals during examinations by preparing necessary instruments and ensuring a sterile environment.
- Provided exceptional customer service by addressing patient inquiries and resolving issues in a timely manner.
- Documented patient information and treatment plans in electronic health record systems to enhance data accessibility.
Patient Service Representative
Relatecare
05.2021 - 07.2022
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Addressed patient inquiries and concerns promptly, ensuring a high level of service and care.
- Utilized electronic health record (EHR) systems to maintain accurate patient information and streamline operations.
Data Entry
AR Department of Health
07.2020 - 04.2021
- Review and check files. Scan documents into database. Maintain complete activity logs and prepare reports.
- Processing faxes. Data entry for covid testing. Enter information into two databases. High level of detail and accuracy.
- Record all tasks and activities.
Room Service Ambassador
Uams
05.2018 - 06.2020
- Review and check files. Scan documents into database. Maintain complete activity logs and prepare reports.
- Processing faxes. Data entry for covid testing. Enter information into two databases. High level of detail and accuracy.
- Record all tasks and activities.
Education
Certified Medical Assistant -
R&L Healthcare Training School
02.2022
High School Diploma -
J.A Fair High School
05.2019
Skills
- Data Accuracy
- Patient Documentation
- Appointment Scheduling
- Vital Signs Monitoring
- Communication
- Patient Assessment
- Customer Service
- Critical Thinking
- Patient Care
- Leadership
- Organizational
- Detail-oriented
- Laboratory specimen collection
- Medical terminology
- Patient scheduling
Certification
- Certified Medical Assistant
- CPR Certification
Timeline
Registered Medical Assistant
CHI ST. VINCENT
08.2023 - Current
Office Rep/Medical Assistant
Sherwood Family Medical Center
08.2022 - 07.2023
Patient Service Representative
Relatecare
05.2021 - 07.2022
Data Entry
AR Department of Health
07.2020 - 04.2021
Room Service Ambassador
Uams
05.2018 - 06.2020
Certified Medical Assistant -
R&L Healthcare Training School
High School Diploma -
J.A Fair High School