Alexis Downs
Palm Harbor
Summary
Account development professional with strong experience and results-driven approach. Skilled in identifying growth opportunities, building client relationships, and driving revenue. Known for team collaboration, adaptability, and delivering impactful results. Proficient in CRM software, sales strategy, and market analysis. Reliable and responsive to changing business needs.
Overview
8
8
years of professional experience
Work History
Account Development Specialist
IFC National Marketing
01.2025 - Current
- Assisted in the development of targeted marketing strategies aimed at promoting company products and services to key prospects.
- Conducted regular account reviews, identifying areas for growth and improvement in client relations.
- Streamlined processes for efficient account management, reducing time spent on administrative tasks.
- Maximized customer satisfaction through attentive service and quick resolution of issues.
Bar Manager
Coastal Creative
05.2024 - Current
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Led a team of 8 bartenders, ensuring efficient operations and excellent customer service.
- Coordinated and managed large-scale events with over 3,000 attendees.
Fine Dining Server
Morrissey’s Lounge & Bistro
01.2022 - 01.2023
- Provided exceptional upscale and memorable experiences for guests including VIP members
- Depth knowledge of food ingredients and preparation as well as wine and meal pairing
- Managed multiple tables as well as large parties while maintaining guest interactions and5-star quality dining
- Up-sold wines, liquors, cocktails, off-menu items, and desserts with a professional mannerism
Expo/Server
Lake George Beach Club
06.2017 - 10.2022
- Starting in2017 - Expo
- Ensure all food leaving the kitchen is prepared correctly, looks clean and professional, and arrives in a timely manner
- Main source of communication from FOH to BOH
- Responsible for all routine side work; opening, during-service, closing duties, etc
- Individually maintained up to200 covers at a time while managing food runners
- Starting in2022 - Server
- Processed food and beverage orders through to kitchen and bar clearly and quickly
- Maintained full knowledge of food and beverage menus as well as promoting daily specials
- Always mindful of sanitation and safety considerations when handling food, prepared tables for incoming customers
- Able to multitask in a fast-paced workplace
Bartender and Server
GAFFNEY'S
04.2021 - 02.2022
- Excellent knowledge of mixing, garnishing, and serving cocktails
- High-intensity and fast paced work with total dedication through late hours of the night
- Restock and replenish bar inventory orders
- Responsible for maintaining a cash drawer to balance end of shift work
- Performed wait staff duties for diners by taking food orders and delivering food to patrons
- Made suggestions to customers based on preference
Education
Bachelor's degree - Accounting
SUNY College At Plattsburgh
Plattsburgh, NY05-2026
High School Diploma -
Queensbury Senior High School
Queensbury, NY06.2018
Skills
- POS Operation
- High-Volume Dining
- Bartending
- Friendly and Outgoing Attitude
- Sales Techniques
- Excellent Customer Service
- Performance tracking
- Sales prospecting
- Problem-solving
- Reliability
- Team leadership
- Customer engagement
Accomplishments
- Collaborated with team of 30 employees in the development of No Sleep Presents
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Account Development Specialist
IFC National Marketing
01.2025 - Current
Bar Manager
Coastal Creative
05.2024 - Current
Fine Dining Server
Morrissey’s Lounge & Bistro
01.2022 - 01.2023
Bartender and Server
GAFFNEY'S
04.2021 - 02.2022
Expo/Server
Lake George Beach Club
06.2017 - 10.2022
Bachelor's degree - Accounting
SUNY College At Plattsburgh
High School Diploma -
Queensbury Senior High School
Similar Profiles
Shoeb KaziShoeb Kazi
Credit Analyst at National Feed and Flour Prod and Marketing (EFI-National Holdings)Credit Analyst at National Feed and Flour Prod and Marketing (EFI-National Holdings)
Christel CARABIAChristel CARABIA
Responsable relations entreprises at IFCResponsable relations entreprises at IFC
Mushtari ManzoorMushtari Manzoor
Operations Analyst at International Finance Corporation (IFC)Operations Analyst at International Finance Corporation (IFC)