Alexis Edwards
The Travel Agency - Terrapin Green LLC
Norcross,GA
16
years of professional experience
Detail-oriented Administrative Professional experienced in optimizing operational processes within fast-paced environments. Fostered supportive atmospheres through effective team building and relationship management, enhancing employee engagement and performance. Applied strong organizational and problem-solving skills to empower colleagues and clients in achieving their goals.
Work History
Salesfloor Supervisor
1 Year 4 Months- Assigned tasks and created daily schedules for zoning and breaks to optimize team workflow
- Oversaw daily operations, including opening and closing procedures, ensuring compliance and efficiency
- Handled returns to ensure customer satisfaction and product integrity
- Maintained daily cash flow in registers and safe, safeguarding company assets
- Oversaw training programs to enhance employee skills and knowledge
Budtender
8 Months- Greeted and assisted customers with tailored product recommendations to enhance shopping experience
- Checked customer IDs to ensure compliance with legal age requirements for purchases
- Handled payments to ensure smooth transactions
- Maintained cleanliness and organization of the store
Clerical Associate
5 Months- Coordinated front office duties to enhance customer service and streamline patient scheduling.
- Reviewed patient history and current information to efficiently schedule follow-ups and place reminder calls.
- Frequently checked patient history and current information while scheduling follow-ups and place reminder calls
- Managed and resolved items on subspecialty work queues to ensure efficient patient care.
Front Desk Associate
9 Months- Assisted patients by administering documents, answering questions, and disseminating information accurately.
- Coordinated with lab RNs to ensure timely processing of specimens.
- Facilitated patient registration for COVID testing using EPIC.
Admissions Rep/ Financial Aid Administrator/ Registrar
5 Years 8 Months- Assisted students and parents with information on financial programs and services, including FAFSA and GI Bill, facilitating informed decisions about funding options.
- Provided assistance and information to students and parents regarding student financial programs and services such as FAFSA and GI Bill.
- Counseled students and aid recipients on cost of attendance and fund requests based on clock hours achieved, ensuring clarity in financial planning.
- Processed new student records, evaluated transfer credits for financial aid eligibility, and entered student data into databases, streamlining record management.
- Processed and transmitted requests for student information, including student transcripts for colleges and universities as well as verification for employment.
- Maintained accurate records of student performance and attendance for tracking progress.
Clerk
4 Years 3 Months- Coordinated client-preparer communication to ensure clarity and understanding.
- Managed administrative tasks, including answering telephone inquiries, scheduling appointments, and maintaining organized filing systems.
- Inputted data into electronic filing software for CPA to facilitate accurate record-keeping.
Education
Associate of Applied Science - Medical Office Systems Management
Skills
Customer relationship management
Retail staff management
Inventory management
Team management
Proficient in Microsoft Word and Excel
Organizational skills
Effective communication
Professional interpersonal skills
Keyholder
Timeline
Salesfloor Supervisor
The Travel Agency - Terrapin Green LLC
04.2025 - CurrentRead More
Budtender
The Travel Agency - Terrapin Green LLC
08.2024 - 04.2025Read More
Clerical Associate
Mitchell Martin Inc. - North Central Bronx Hospital COVID Vaccine Clinic
01.2022 - 06.2022Read More
Front Desk Associate
Mitchell Martin Inc. - NYCHHC COVID Testing Site
04.2021 - 01.2022Read More
Admissions Rep/ Financial Aid Administrator/ Registrar
AMG School of LPN
07.2015 - 03.2021Read More
Clerk
JPR & Associates Tax Prep.
01.2011 - 04.2015Read More
The College of Westchester
Associate of Applied Science from Medical Office Systems Management
Read More