Dedicated retail leader skilled in multitasking and enhancing team efficiency. Experienced in training staff and optimizing operations, ready to drive growth and customer satisfaction in a fast-paced environment.
Work History
Salesfloor Supervisor
4 Months
CVS Healthcare | 12.2025 - 04.2026
Supervised daily sales floor operations ensuring optimal customer service and product availability.
Trained new staff on company policies, product knowledge, and customer engagement techniques.
Maintained accurate inventory levels through regular stock audits and replenishment coordination.
Monitored team performance, providing feedback to enhance service delivery and efficiency.
Cashier Team Lead
4 Months
Jacksons | 08.2025 - 12.2025
Trained new cashiers on customer service protocols and operational procedures.
Supervised daily cash register operations, ensuring accurate and efficient transactions.
Resolved customer inquiries and complaints to enhance overall shopping experience.
Managed inventory levels, coordinating restocking efforts for merchandise displays.
Monitored cash handling procedures to maintain compliance with company policies.
Processed both cash and card purchases and returns.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Assistant General Manager
5 Years 7 Months
McDonald's Restaurant | 10.2018 - 05.2024
Led daily operations to ensure exceptional customer service and adherence to quality standards.
Coordinated staff schedules, ensuring adequate coverage during peak hours while managing labor costs effectively.
Developed training programs for new team members, enhancing onboarding efficiency and performance consistency.
Implemented inventory management systems, optimizing stock levels and reducing waste through accurate forecasting.
Fostered a positive work environment by promoting teamwork and recognizing individual contributions among staff members.
Oversaw compliance with health and safety regulations, maintaining high standards across all operational areas.
Handled cash accurately and prepared deposits.
Resolved problems promptly to elevate customer approval.
Education
High School Diploma
Spanish Springs High School | Spanish Springs, NV | 08-2018