ALEXIS ELIAV
Jamison,PA
Summary
Dynamic and engaging professional with a proven track record in child supervision and guest flow management, demonstrated at Edge Fitness Club. Excelled in creating healthy environments and enhancing customer engagement through innovative brand awareness campaigns with Prime. Skilled in social perceptiveness and leadership, adept at fostering positive experiences for guests and team members alike.
Overview
4
4
years of professional experience
Work History
Kids Club Associate
Edge Fitness Club
Warrington, PA
05.2024 - Current
- Responded promptly to inquiries from customers regarding Kids Club services or policies.
- Maintained a clean and organized environment throughout the facility.
- Organized a variety of activities for kids such as arts and crafts, sports, games, movies.
- Assisted with check-in and check-out procedures for members and guests.
Brand Ambassador
Prime
11.2023 - Current
- Developed and executed brand awareness campaigns to increase customer engagement.
- Organized promotional events to introduce new products and services to the public.
- Created content such as videos, blogs, and articles highlighting the company's offerings.
Hostess
Niko Karolidis
08.2022 - Current
- Answered phone calls to take reservations and address guest questions and concerns
- Greeted customers and provided them with menus
- Demonstrated flexibility by helping out in other departments as needed
- Assisted in seating guests and managing the wait list
- Maintained cleanliness of the lobby area, including wiping down tables and chairs
Treat Team Member
Bill Steinke
04.2021 - 08.2024
- Worked collaboratively with team members to ensure efficient operations within the store
- Utilized strong communication skills to effectively interact with costumers and team members
- Resolved customer complaints in a professional manner
- Maintained cleanliness of the store, including floors and counters, by sweeping, mopping, and wiping down surfaces
- Assisted in training new employees on all aspects of the job duties
Education
Bachelor of Public Relations - Public Relations
Penn State University
University Park, PA05.2027
High School -
Central Bucks High School South
05.2023
Skills
- Table Bussing
- Menu Memorization
- Guest Inquiries
- Guest Flow
- Dining Reservations
- Child supervision
- Social perceptiveness
- Patience and empathy
- Parent communication
- Leadership qualities
- Group leadership
- Healthy environments
Languages
English
Native/ Bilingual
Spanish
Limited
Hebrew
Limited
Timeline
Kids Club Associate
Edge Fitness Club
05.2024 - Current
Brand Ambassador
Prime
11.2023 - Current
Hostess
Niko Karolidis
08.2022 - Current
Treat Team Member
Bill Steinke
04.2021 - 08.2024
Bachelor of Public Relations - Public Relations
Penn State University
High School -
Central Bucks High School South
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