Roman De Jesus
East Elmhurst,NY
Summary
Experienced Night Club busser with over 20 years of experience in customer service. Highly skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organization skills.
Overview
18
18
years of professional experience
Work History
Night Club Busser
Lavo Nightclub
09.2010 - 01.2024
- Provided attentive service and proactively assessed guest needs.
- Demonstrated attention to detail when setting tables according to Night Club standards.
- Established rapport with customers by providing friendly and attentive service.
- Elevated guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Monitored space inventory and replenished as necessary.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Night Club Busser
Room Service
09.2005 - 08.2009
- Assisted servers in providing efficient service.
- Maintained high levels of cleanliness throughout shifts, contributing to overall presentation.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Contributed to increased customer satisfaction by promptly addressing any concerns or requests.
- Enhanced guest experience through consistent table maintenance, including crumb sweeping and resetting silverware as needed.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Skills
- Guest Relations
- Table Bussing
- Server Support
- Team Collaboration
- Table setting knowledge
- Time Management
- Cleaning and sanitizing
- Customer Service
- Organizational Skills
- Attention to Detail
- Table layout
- Supply Restocking
- Table clearing
Timeline
Night Club Busser
Lavo Nightclub
09.2010 - 01.2024
Night Club Busser
Room Service
09.2005 - 08.2009
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