Alexis Elza
Cincinnati
Summary
College student with a strong background in customer service and event coordination from my time at the University of Cincinnati. Proven ability to resolve issues swiftly and enhance guest experiences. Skilled in effective communication and team collaboration, I bring a positive attitude and a strong work ethic to every challenge.
Overview
4
4
years of professional experience
Work History
Ticket Sales Intern
University of Cincinnati
Cincinnati
08.2025 - Current
- Assisted customers with ticket purchases and event information.
- Handled customer inquiries and resolved ticketing issues promptly.
- Collaborated with team members to improve customer service experiences.
- Provided assistance during large-scale events, including helping guests find their seats and resolving any seating issues they may have encountered.
Educator
Lululemon
Cincinnati
10.2024 - Current
- Welcomed guests entering the store, ensuring that assistance is available for any product needs.
- Created a welcoming work environment with coworkers who care about each other, as well as the job.
- Stayed energized and positive through harder work situations, as well as through difficult customer interactions, as they happened.
- Communicated to guests in the store about what new products we have, asked if they were looking for anything in particular.
Nanny
Neighbor
Cincinnati
03.2022 - 01.2024
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
- Transported children to school, extracurricular activities, and appointments when needed.
- Tutored children in multiple school subjects to boost educational performance.
Education
BBA -
University of Cincinnati
Cincinnati, OH05-2027
High School Diploma -
Turpin High School
Cincinnati, OH04-2023
Skills
- Customer service
- Event coordination
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Positive attitude
- Work ethic
- Flexible
Affiliations
- Led Younglife for a year and a half during frehsman and sophomore year, helped high school students get connected.
- Led a small group for CincyEmpowher, helping girls empower other girls and feel strengthened.
- Joined Theta Phi Alpha this semester and excited for the connections I will gain.
Timeline
Ticket Sales Intern
University of Cincinnati
08.2025 - Current
Educator
Lululemon
10.2024 - Current
Nanny
Neighbor
03.2022 - 01.2024
BBA -
University of Cincinnati
High School Diploma -
Turpin High School
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