Open To Work
Alexis Enderle
TLC Associates
Pulaski, IA,IA
Work Preference
Job Search Status:
Open to work
Desired Job Title
Customer Service RepresentativeData Entry ClerkSales Representative
Work Type
Full Time
Location Preference
Remote
Minimum Desired Compensation
$16/hr
4
years of professional experience
Results-driven Customer Service Representative skilled in problem resolution, active listening, and effective communication. Committed to enhancing customer satisfaction and team performance.
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Work History
Customer Service Representative
10 Months- Resolved customer inquiries through multiple communication channels, ensuring timely and accurate responses.
- Facilitated issue resolution by collaborating with cross-functional teams to enhance customer satisfaction.
- Assisted in training new team members on company policies and customer service best practices.
- Maintained detailed records of customer interactions, contributing to process improvements and knowledge base updates.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Sales Representative
1 Year 3 Months- Developed and maintained strong customer relationships to drive repeat sales.
- Conducted presentations demonstrating product value to potential customers.
- Collaborated with team members to strategize effective marketing approaches.
- Trained new representatives on sales techniques and product knowledge.
- Utilized CRM software to track leads and manage sales pipeline effectively.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Sales Associate
1 Year 11 Months- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Maintained store appearance through effective merchandising and inventory management practices.
- Operated cash register, processed transactions accurately, and handled customer payments efficiently.
- Collaborated with team members to achieve sales goals and improve store operations.
- Engaged with customers to build rapport and loyalty.
Education
High School Diploma
- Honor Roll All 4 Years of High school
- 3.8 GPA
- summa cum laude graduate
Skills
Customer service
Active listening
Critical thinking
Data entry
Problem resolution
Computer proficiency
De-escalation techniques
Time management
Timeline
Customer Service Representative
TLC Associates
07.2025 - 05.2026Read More
Sales Representative
Vector Marketing Company
07.2024 - 10.2025Read More
Sales Associate
Dollar General
08.2022 - 07.2024Read More
Van Buren Middle High School
High School Diploma
Read More