Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alexis Erby

Indian Land,SC

Summary

Team-oriented Warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

7
7
years of professional experience
1
1
Certification

Work History

FC Associate I

Amazon
Charlotte, NC
09.2021 - 12.2021
  • Unloaded deliveries into warehouse and arranged contents in designated storage areas.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Evaluated merchandise for irregularities, flaws or damage prior to packing.
  • Followed procedures at all times for personal and team safety.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
  • Manually transported warehouse materials weighing up to 50 pounds and maintained stamina while standing, sitting, bending and walking for extended periods of time.

Cashier

Walmart
Tega Cay, SC
10.2017 - 09.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and sign up for credit cards.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over 200 customers per day.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.
  • Learned Customer Service Desk and Customer Service Manager positions and provided backup at key times.

Cashier

Ross Dress For Less
Winston Salem, NC
09.2020 - 05.2021
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Greeted over 100 customers per day.
  • Learned Sales Floor and Stock Room positions and provided backup at key times.

Membership Services Representative

UREC Winston Salem State University
Winston Salem, NC
09.2019 - 05.2021
  • Coordinated enrollment and onboarding of new members with associated feeds and paperwork.
  • Led tours of facility to show prospects amenities and other benefits of membership.
  • Maintained strict safety standards facility-wide and with every group.
  • Created successful sales presentations to highlight membership, overcome objections and close sales.
  • Assisted prospective and established members in person or by telephone.
  • Supported new members by facilitating connections with established participants and smooth integration into activities.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Communicated professionally with colleagues, freelancers and clients.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Cashier

Zaxbys
Fort Mill, SC
01.2016 - 05.2016
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized front counter and dining area.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Answered questions about store policies and addressed customer concerns.

Education

Nail Technician License - Nail Technician

Pampered Beauty School of Nails
Rock Hill, SC
06.2022

Bachelor of Science - Business Administration

Winston Salem State University
Winston-Salem, NC
05.2022

High School Diploma -

South Pointe High School
Rock Hill, SC
06.2018

Skills

  • Customer Service
  • Critical Thinking
  • Fulfillment Processing
  • Handheld Scanners
  • Loss Prevention
  • Stockroom Maintenance
  • Sorting and Organizing
  • Excellent Communication
  • Credits and Refunds
  • Point-of-Sale Software
  • Liquor Law Compliance
  • Telephone Reception
  • Judgment and Decision-Making
  • Performing Mathematics
  • Return and Exchange Processing
  • New Hire Training
  • Proficient in Microsoft Powerpoint, Word, and Excel
  • Till Counting
  • Front-End Support

Certification

  • CPR Certified
  • Barbicide Certification

Timeline

FC Associate I

Amazon
09.2021 - 12.2021

Cashier

Ross Dress For Less
09.2020 - 05.2021

Membership Services Representative

UREC Winston Salem State University
09.2019 - 05.2021

Cashier

Walmart
10.2017 - 09.2021

Cashier

Zaxbys
01.2016 - 05.2016

Nail Technician License - Nail Technician

Pampered Beauty School of Nails

Bachelor of Science - Business Administration

Winston Salem State University

High School Diploma -

South Pointe High School

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Alexis Erby