Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Alexis Figueroa

Allentown,PA

Summary

Dynamic retail and restaurant leader with a proven track record at PacSun and Austin’s, excelling in team development and operational excellence. Skilled in inventory management and conflict resolution, consistently surpassing sales goals and fostering a high-performance culture. Adept at coaching teams to achieve outstanding customer service and operational efficiency.

Overview

8
8
years of professional experience

Work History

Store Manager

Pacsun
07.2020 - Current

Worked across multiple PacSun locations while advancing into leadership roles.

  • Led high-volume retail stores with responsibility for daily operations, staffing, scheduling, payroll, and sales performance.
  • Recruited, trained, coached, and developed leadership teams and sales associates.
  • Managed payroll budgets while maximizing productivity and customer service.
  • Consistently exceeded sales goals and ranked among the district’s top-performing stores.
  • Oversaw visual merchandising to ensure brand standards and seasonal execution.
  • Managed inventory, shipment processing, loss prevention, and operational compliance.
  • Analyzed business metrics including sales, conversion, UPT, ADS, and payroll to create action plans.
  • Fostered an inclusive, positive work environment focused on accountability, teamwork, and employee development.
  • Led store through peak holiday seasons, product launches, and high-volume traffic periods.

Server Manager

Austin’s
03.2018 - 07.2020

March 2018 – July 2020

  • Supervised daily restaurant operations to ensure efficient service and guest satisfaction.
  • Led, coached, and motivated front-of-house staff to maintain high performance standards.
  • Created weekly employee schedules while managing labor costs.
  • Recruited, interviewed, hired, and trained new team members.
  • Conducted performance evaluations and provided ongoing coaching and feedback.
  • Resolved employee concerns and maintained a positive team culture.
  • Managed opening and closing procedures, ensuring operational readiness.

Education

High School Diploma -

Reading Area Community College
Reading, PA
06.2010

Skills

  • Leadership & Team Development
  • Hiring & Training
  • Scheduling & Payroll
  • Inventory Management
  • Customer Service Excellence
  • Cash Handling
  • KPI & Sales Performance
  • Conflict Resolution

Accomplishments

Historical high at King of Prussia 2024 4 million

Timeline

Store Manager

Pacsun
07.2020 - Current

Server Manager

Austin’s
03.2018 - 07.2020

High School Diploma -

Reading Area Community College