Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
On Tap Pub
Columbus , Ohio
08.2021 - Current
Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Processed payments accurately and efficiently with POS system.
Stocked ice bins and coolers as needed throughout shift.
Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
Cleansed glasses with sanitizing solution after each use.
Resolved customer complaints in a professional manner.
Adhered to state regulations regarding serving alcohol responsibly.
Performed opening and closing duties including restocking supplies.
Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Greeted customers and provided excellent customer service.
Server/Bartender
Quaker Steak & Lube
Columbus, OH
04.2016 - Current
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Monitored dining room for cleanliness and proper set-up at all times.
Accurately recorded orders on cash register and point-of-sale system.
Performed opening and closing duties such as setting up the dining area, restocking supplies..
Followed health safety guidelines when preparing and serving food products.
Provided exceptional service to high volume of daily customers.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Office Assistant
Bailfish Services LLC
Columbus, Ohio
04.2021 - 01.2024
Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
Performed data entry tasks into various computer systems accurately and efficiently.
Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
Maintained an organized filing system of paper documents and electronic files.
Maintained confidentiality of sensitive information and documents.
Monitored office expenses and submitted purchase requests.
Restaurant Supervisor
Quaker Steak & Lube
Columbus, Ohio
01.2022 - 01.2023
Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
Assigned duties and shifts to restaurant staff according to workload requirements.
Resolved customer complaints regarding food quality or service issues promptly and courteously.
Supervised daily opening and closing procedures including checking equipment operation, verifying cash drawer amounts.
Worked in cooperation with front and back of house staff to ensure smooth operations.