Alexis frutos
Diamond Bar
Summary
Customer-focused and reliable team member with strong skills in customer service, time management, and goal setting. Known for creating positive shopping experiences, working efficiently in fast-paced environments, and adapting to changing needs. Brings a flexible schedule and a strong work ethic to consistently support team success and store operations.
Overview
6
6
years of professional experience
Work History
Manager
Pizza Supreme
11.2024 - Current
- Supervised daily operations, ensuring quality standards and efficient workflow.
- Trained and mentored staff, giving a collaborative team environment and enhancing performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed budgets effectively
Crew Member
Pizza Supreme
02.2023 - 11.2024
- Resolved customer complaints effectively, ensuring a positive dining experience.
- Participated in team meetings to provide feedback on work efficiency and staff performance.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated register to process payments and collect cash payment for orders.
- Utilized strong communication abilities to relay order details between front-of-house staff and kitchen crew.
Crew Member
Chipotle
03.2022 - 01.2023
- Delivered customer service during high-volume shifts.
- Maintained cleanliness and organization of workstations, sticking to safety standards.
- Monitored inventory levels, restocking supplies as needed
- Took orders, prepared meals, and collected payments.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Team Member
Target
09.2020 - 01.2022
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Participated in training new team members on operational procedures and customer service.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences and holidays.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to improve individual and team performance.
Education
No Degree - Education
Mt. San Antonio College
Walnut, CASkills
- Customer service
- Time management
- Teamwork and collaboration
- Attention to detail
- Flexible schedule
- Goal setting and achievement
Timeline
Manager
Pizza Supreme
11.2024 - Current
Crew Member
Pizza Supreme
02.2023 - 11.2024
Crew Member
Chipotle
03.2022 - 01.2023
Team Member
Target
09.2020 - 01.2022
No Degree - Education
Mt. San Antonio College