Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality.
Overview
10
10
years of professional experience
Work History
Medical Administrative Assistant
Cincinnati Animal CARE Humane Society
04.2021 - Current
Improved patient satisfaction by efficiently managing appointment scheduling and providing clear communication regarding medical procedures.
Enhanced office efficiency by organizing and maintaining comprehensive medical records
Streamlined front desk operations through the implementation of an effective filing system for patient documentation.
Ensured accurate billing and coding
Streamline staff scheduling and PTO
Ordering and maintaining inventory
Maintain all Veterinary partner relationships
Dental Assistant
Cincismiles
06.2014 - 10.2021
Enhanced patient comfort by providing gentle and thorough dental cleanings.
Streamlined appointment scheduling for increased efficiency and reduced wait times.
Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Maintained all billing and coding through insurance companies
Education
High School Diploma -
Turpin High School
Cincinnati, OH
05.2008
Skills
Multi-Line Phone Systems
Patient Flow Management
Patient Scheduling
Mail Distribution
Insurance Billing and Coding
Staff Scheduling and PTO
Timeline
Medical Administrative Assistant
Cincinnati Animal CARE Humane Society
04.2021 - Current
Dental Assistant
Cincismiles
06.2014 - 10.2021
High School Diploma -
Turpin High School
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