Jaspe Milord
Brooklyn
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Administrative Assistant
SUNY Downstate Hospital
07.2024 - Current
- Verified insurance coverage to prepare for upcoming patient appointments.
- Conducted insurance verification and preauthorizations and managed patient charts.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Updated patient information and insurance details for accurate electronic medical records.
- Provided prompt, polite and professional in-person and telephone customer service.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Fax visit notes for primary physicians office
Chief Medical Officer
Centre Medico Social of Riviere Froide
07.2020 - 05.2023
- Applied continuous process improvement strategies to enhance case management, programs and clinical management.
- Drove planning for business development and relationship building with healthcare partners.
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Defined medical and administrative best practices in policies and procedures.
- Educated and mentored more than 2 medical students.
- Advised patients and community members concerning diet, activity, hygiene and disease prevention.
- Trained support staff in patient care strategies, intake requirements and requirements for assisting with different procedures.
- Administered specialized treatment for multiple patients daily.
- Monitored patients' conditions and progress to reevaluate treatment.
- Educated patients and families on health conditions to raise awareness.
- Prescribed medications and therapies to improve patients' health and well-being.
- Participated in continuing education and professional development to enhance expertise and skills.
Doctor on Duty
Little Sisters of Saint Therese of the Child Jesus
02.2022 - 06.2022
- Diagnosed and treated patients aged between 56 and 105 yrs.suffering from chronic conditions.
- Coordinated and integrated health care resources for community-based programs.
- Created treatment plans balancing medical expertise, patient goals and individual compliance levels.
- Diagnosed and treated patients with Covid-19.
- Treated acute and chronic conditions to reduce symptoms and improve health.
Doctor on Duty
Grace Medical Center
07.2020 - 02.2022
- Diagnosed and treated patients suffering from chronic conditions.
- Monitored and recorded patient progress, prompting timely and appropriate interventions.
- Completed routine physical exams and diagnostic tests to provide accurate diagnosis.
- Provided and managed direct patient care by conducting physical examinations, evaluations and assessments to determine diagnosis.
- Evaluated previously prescribed interventions for successes or failures and adjusted strategies.
- Advised patients and community members concerning diet, activity, hygiene and disease prevention.
Education
Doctor in Medicine - Medicine
UNIVERSITE QUISQUEYA
HAUT TURGEAU,HAITI12-2020
Skills
- Multi-line phone operations
- Charting and clinical documentation
- Inter-office communication
- Multi-line phone systems
- Patient flow management
- Appointment scheduling
- HIPAA compliance
- Referral coordination
- Mail distribution
- Patient scheduling
- Appointment coordination
- Document management
Accomplishments
- Supervised team of 30 staff members.
- Collaborated with team of 40 in the development of TEAZ.
- Health Ambassador
- Contribution to the school-based wellness screenings at Christian ville.
- Contribution to the Library's Contruction at Cite soleil
Certification
- Certified Servsafe training completion in alcohol,allergens,food handler,manager,and workplace sexual harassment prevention, Kingsborough Community College- Sept - Nov 2023
- Training in Infection control universal precaution and fire safety- Nov 2023
- Nurse's Aide Training - Nov 2023
- Leadership Training - 2022
- Safety and personal safety Training - 2022
- Healthcare Management Training - august 2022
- Family "Listen i have something to tell you" Training, UMASH- Sept 2022
- Entrepreneurship Training - 2022
- Mental Health Training ,CESSA- 2022
- Pediatrics Education in Disaster course Training,SHP/American Academy od Pediatrics/PEDS - June 2022
- 14th Congress of General medicine Paris -2,3 July 2020
- Diabetology and Endocrinology Training,FHADIMAC - April 2018
- Children in Pain: Perception and Management Training,DSF - April 2017
- First Instructor and First Aid with Mount Sinai School of Medicine Training - March 2017
- First aid with Mount Sinai School of Medicine Training - April 2015
- Research workshop Training,Henry Ford Health System - August 2014
- Bible Correspondence Training - April to June 2012
Languages
Spanish
Limited Working
English
Full Professional
French
Native or Bilingual
creole
Native or Bilingual
Timeline
Medical Administrative Assistant
SUNY Downstate Hospital
07.2024 - Current
Doctor on Duty
Little Sisters of Saint Therese of the Child Jesus
02.2022 - 06.2022
Chief Medical Officer
Centre Medico Social of Riviere Froide
07.2020 - 05.2023
Doctor on Duty
Grace Medical Center
07.2020 - 02.2022
Doctor in Medicine - Medicine
UNIVERSITE QUISQUEYA