Alexis Garcia
Phoenix,ARIZONA
Summary
Customer-focused housekeeper with issue resolution experience and knowledge of safety procedures. Bilingual and personable with a "can-do" attitude. Established background as room attendant for a five-star resort known as "The Phoenician"
Overview
2
2
years of professional experience
Work History
Turndown Attendant
Marriott
05.2023 - Current
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Responded to guest requests for assistance, toiletries, and personal care items.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Movie Theater Employee
AMC
06.2022 - 04.2023
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Greeted customers with smile and provided friendly, knowledgeable service.
- Monitored guests for compliance with safety and security protocols, raising any issue with security.
Janitor
Apple
06.2021 - 08.2021
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Education
High School Diploma -
Camelback Highschool
Phoenix, AZ05.2023
Skills
- Written and Oral Communications
- Critical Thinking
- Customer Relations
- Solving Customer Concerns
- Providing Feedback
- Technical Knowledge
Timeline
Turndown Attendant
Marriott
05.2023 - Current
Movie Theater Employee
AMC
06.2022 - 04.2023
Janitor
Apple
06.2021 - 08.2021
High School Diploma -
Camelback Highschool