Alexis Geloso
Pompano Beach,FL
Summary
Dedicated professional with a strong background in customer service and teamwork. Skilled in effective communication and organization, ensuring client satisfaction and a productive environment. Committed to fostering creativity, with aspirations to inspire middle school students as an Art Teacher.
Overview
1
1
Certification
1
1
year of post-secondary education
3
3
years of professional experience
Work History
Phlebotomist/Pre-analytical Department Lead
Helix Diagnostix
Pompano Beach, FL
12.2025 - Current
- Lead daily operations within the pre-analytical department of a private laboratory, ensuring specimens are received, processed, labeled, and prepared accurately and efficiently.
- Coordinated and prioritized workflow, ensuring timely specimen processing and enhancing laboratory productivity.
- Provide guidance, training, and day-to-day support to team members while promoting accuracy, professionalism, and adherence to laboratory procedures.
- Monitored specimen quality, verifying that samples met established requirements prior to testing.
- Identified, documented, and resolved specimen issues, including labeling discrepancies and insufficient samples, to maintain processing integrity.
- Performed venipuncture and capillary blood collections safely and efficiently in patients’ homes and other off-site locations..
- Prepared patients for blood draws and explained collection procedures to help reduce anxiety and discomfort.
- Collected, labeled, processed, and packaged blood and other specimens according to laboratory protocols.
- Maintained proper specimen integrity, handling, storage, and transportation requirements.
- Used appropriate personal protective equipment (PPE) and maintained a clean and sanitary work environment.
- Documented collections accurately using electronic systems, requisitions, and/or mobile applications.
- Successfully performed blood draws on patients with difficult veins using appropriate techniques.
- Monitored patients during and after blood collection for dizziness, discomfort, or adverse reactions.
- Communicated with laboratories, healthcare providers, patients, and caregivers regarding specimen collection and scheduling.
- Maintained confidentiality of patient information and adhered to HIPAA requirements.
- Delivered specimens to designated laboratories within required timeframes while maintaining chain-of-custody procedures when applicable.
- Lead daily operations within the pre-analytical department of a private laboratory, ensuring specimens are received, processed, labeled, and prepared accurately and efficiently.
- Coordinate and prioritize workflow to maintain timely specimen processing and support overall laboratory productivity.
- Provide guidance, training, and day-to-day support to team members while promoting accuracy, professionalism, and adherence to laboratory procedures.
- Monitor specimen quality and ensure samples meet established requirements before being forwarded for testing.
- Identify, document, and resolve specimen issues, including labeling discrepancies, insufficient samples, improper collection, and other processing concerns.
Supervisor
Planet Smoothie
Coral Springs, Florida
08.2023 - 11.2025
- Supervised daily smoothie shop operations and team assignments.
- Trained new crew members on drink prep, service steps, and store standards.
- Monitored customer orders and resolved service issues on the sales floor.
- Created enjoyable customer experience by gathering feedback and addressing concerns to encourage repeat visits.
- Maintained comprehensive menu knowledge, ensuring awareness of allergies and cross-contamination while upholding cleanliness and organization in workspace and dining area.
- Rotated retail displays and maintained cleanliness and decoration of customer area to provide welcoming environment.
Education
Associate of Arts - Art Education
Broward College
Fort Lauderdale, FL 08.2025 - 10.2026
Coral Springs Charter School
Coral Springs, FloridaSkills
- Phlebotomy
- Team leadership
- Interpersonal communication
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
Certification
- Phlebotomy Certified - Nov. 2025
References
References available upon request.
Timeline
Phlebotomist/Pre-analytical Department Lead
Helix Diagnostix
12.2025 - Current
Associate of Arts - Art Education
Broward College
08.2025 - 10.2026
Supervisor
Planet Smoothie
08.2023 - 11.2025
Coral Springs Charter School