Alexis Gerou
Bloomfield Hills
Summary
Results-driven professional with background in coordinating schedules and streamlining processes. Known for enhancing team productivity by implementing effective scheduling strategies and fostering collaborative environments. Reliable and adaptable, leveraging attention to detail and problem-solving abilities to meet shifting priorities.
Overview
6
6
years of professional experience
Work History
Schedule Coordinator
Perry Johnson Registrars
Troy, MI
02.2026 - Current
- Managed appointment bookings and follow-ups to optimize client interactions and service delivery.
- Coordinated with interdepartmental teams to streamline communication and enhance operational workflows.
- Assisted in tracking compliance with industry standards and internal protocols for scheduling processes.
- Managed last-minute schedule changes with minimal disruption to daily operations or customer service levels.
Lead Server/Trainer
Lincoln Yard
Birmingham, MI
01.2025 - Current
- Trained staff on service standards and food safety protocols to enhance guest experiences.
- Streamlined communication between front-of-house and kitchen teams to minimize delays.
- Utilized POS systems efficiently for order processing and transaction management.
- Oversaw the implementation of new menu items, ensuring proper training on ingredients and preparation techniques.
- Addressed guest concerns promptly, maintaining high levels of customer satisfaction despite any issues that arose during their visit.
Sales Associate
Orangetheory Fitness
Troy, MI
05.2024 - 05.2025
- Engaged clients in discussions to understand their fitness goals and preferences.
- Presented product offerings and membership options to enhance customer experiences.
- Processed transactions efficiently, ensuring accuracy and adherence to company policies.
- Maintained a welcoming atmosphere to foster client satisfaction and retention.
- Enhanced customer loyalty through personalized follow-ups and tailored service recommendations.
Event Operations Assistant
Living Sport
Paris
07.2024 - 07.2024
- Supported Team USA and USOPC operations, ensuring smooth athlete check-ins and arrival for 300+ participants.
- Coordinated logistics for uniforms, welcome kits, and ceremony preparation.
- Collaborated across diverse teams to deliver a seamless Olympic athlete experience.
Social Media Coordinator
Troy United Semi-Pro Soccer Team
Troy, MI
04.2024 - 07.2024
- Created and executed content strategies, increasing follower engagement across platforms.
- Produced real-time updates (live tweeting, in-game coverage) to boost team visibility.
- Designed graphics, blog posts, and promotional content to attract sponsors and fans.
Social Media Manager
Kushhh Company
Bloomfield Township, MI
06.2022 - 01.2024
- Grew online presence by developing and implementing targeted campaigns.
- Managed product photo shoots, brand visuals, and event coverage, aligning with marketing goals.
- Drove audience engagement with consistent branded messaging across digital platforms.
Server
Beverly Hills Grill
Beverly Hills, MI
01.2020 - 08.2023
- Delivered exceptional customer service, trained new staff, and contributed to sales goals.
- Developed transferable skills in leadership, communication, and client engagement.
Education
Bachelor of Arts - Digital Communications And Media
Western Michigan University
Kalamazoo, MI04.2024
Skills
- Social Media Strategy & Analytics (Meta Business Suite, Canva, Adobe Suite)
- Digital Marketing Campaigns Content Creation Influencer Partnerships
- Event Operations Athlete Experience Sponsorship Activation
- Relationship Management Sales Growth Public Engagement
- Teamwork and collaboration
- Problem-solving
- Customer service
- Friendly, positive attitude
- Dependable and responsible
- Multitasking Abilities
- Organizational skills
Websites
Languages
English
Timeline
Schedule Coordinator
Perry Johnson Registrars
02.2026 - Current
Lead Server/Trainer
Lincoln Yard
01.2025 - Current
Event Operations Assistant
Living Sport
07.2024 - 07.2024
Sales Associate
Orangetheory Fitness
05.2024 - 05.2025
Social Media Coordinator
Troy United Semi-Pro Soccer Team
04.2024 - 07.2024
Social Media Manager
Kushhh Company
06.2022 - 01.2024
Server
Beverly Hills Grill
01.2020 - 08.2023
Bachelor of Arts - Digital Communications And Media
Western Michigan University
ATHLETIC & VOLUNTEER EXPERIENCE
- Team Captain, Waterford Lady Warriors – Led team to 48 championships: 3 years as captain.
- Player, United FC GR – Competed in Michigan Regional League; U18 State Cup quarterfinalist.