Alexis Gibson
Auburn,NEW YORK
Summary
Dynamic and results-driven professional with a strong background in customer service and problem-solving, honed at Walmart. Proven ability to enhance customer satisfaction and streamline inventory management. Skilled in training and mentoring team members while maintaining attention to detail and fostering collaboration. Adept at operating point-of-sale systems and adapting to changing environments.
Experienced in collaborative environments where coordination and teamwork are crucial. Skilled in effective communication and process improvement, excelling in task management and conflict resolution. Seeking to transition to new field, leveraging transferable skills to drive success in diverse settings.
Offering solid foundation in teamwork and collaboration, ready to learn and grow in dynamic environment. Brings ability to quickly grasp new concepts and apply problem-solving skills to assist in daily operations. Ready to use and develop communication and organizational skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Team Associate
Walmart
06.2024 - Current
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Maintained merchandise displays, ensuring alignment with company standards and promotional strategies.
- Operated point-of-sale systems efficiently, processing transactions accurately and quickly.
- Collaborated with team members to restock inventory and organize sales floor effectively.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Electrical Associate
Home Depot
12.2023 - 05.2024
- Documented work performed and maintained accurate records of repairs and installations.
- Adapted to changing project requirements, demonstrating flexibility in task execution and problem-solving skills.
- Troubleshot hardware issues with programmable logic controllers and touchscreens.
- Enhanced workplace safety by conducting thorough inspections and addressing potential hazards.
- Reduced energy consumption for clients through the installation of energy-efficient electrical systems.
Team Associate
Dollar General Market
06.2023 - 10.2023
- Implemented new procedures for inventory management, reducing discrepancies and improving accuracy.
- Increased customer satisfaction by providing exceptional support and resolving issues in a timely manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Developed strong cooperative relationships with coworkers and managers.
Team Associate
Arby's Restaurant
05.2022 - 07.2022
- Trained new associates on operational processes and customer service expectations to ensure consistency.
- Resolved customer complaints promptly, fostering positive relationships and encouraging repeat business.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately
- Maintained productive, efficient approach to all tasks.
- Learned all required tasks quickly to maximize performance.
- Trained new team members by relaying information on company procedures and safety requirements.
- Created appealing displays for routine arrangements and special promotions.
Education
High School Diploma -
Oak Hill High
Oak Hill, WV05-2020
Trade School - Professional Start To Culinary
Fayette Institute of Technology
Oak Hill, WV05-2020
Skills
- Meeting facilitation
- Decision-making capacity
- Customer service
- Problem-solving
- Attention to detail
- Teamwork and collaboration
- Following instructions
- Positive attitude
- Collaboration and teamwork
- Computer skills
- Training and mentoring
- Order preparation
- Flexible schedule
- Sales and marketing
- Heavy lifting
- Money handling
Timeline
Team Associate
Walmart
06.2024 - Current
Electrical Associate
Home Depot
12.2023 - 05.2024
Team Associate
Dollar General Market
06.2023 - 10.2023
Team Associate
Arby's Restaurant
05.2022 - 07.2022
High School Diploma -
Oak Hill High
Trade School - Professional Start To Culinary
Fayette Institute of Technology