Summary
Overview
Work History
Education
Skills
References
Timeline
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Alexis Gittens

Tampa,Fl

Summary

With over a decade of experience in the hospitality industry, my expertise spans various roles, including successful coffee shop management and exceptional service delivery in fine dining establishments. I have also honed my skills in overseeing and enhancing food and beverage programs within the hotel sector. Throughout my career, I consistently demonstrate a passion for creating memorable guest experiences and driving operational excellence. My deep understanding of the industry, coupled with a commitment to delivering top-notch service, positions me as a valuable asset in any hospitality setting.

Overview

11
11
years of professional experience

Work History

Assistant Food and Beverage Manager

Hotel Haya
Tampa, FL
01.2023 - 08.2024

Managed cafe/ Am dining room operation

Order dry goods/coffee inventory

Complete invoices

Managed in room dining orders

Write schedules

Complete Payroll

Attend leadership meetings

Create Sops

Maintained cafe and dining room

Restock and organize storage

Execute liquor audit for EOM

Prepare and deliver amenities

Contact third party vendor/maintenance

Server

Ganchu
Tampa, FL
04.2022 - 08.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

TroutBeck
09.2017 - 03.2019
  • Setting up and breaking down weddings and other professional functions
  • Predominantly works in the early mornings
  • Experience in wine, beer, and liquor
  • Fine dining knowledge
  • In charge of stocking merchandise and reporting inventory
  • Works well in fast-paced and high-volume settings
  • Well organized and create functional systems for other servers and runners.

Barista

Outdated cafe
Kingston
11.2016 - 03.2017
  • Responsible for all beverages
  • Have knowledge of coffee, tea, and alternative drinks
  • Knowledge in making alternative, dairy-free milks
  • Responsible for stocking
  • Responsible for making syrups
  • Always kept my station clean and well organized.

Manager/Barista

The Blind Tiger
Ybor City, Florida
08.2015 - 10.2016
  • Responsible for inventory/stocking
  • Created systems and checklist for fluidity
  • Commuted multiple times a week for inventory and wholesale
  • Responsible for bookkeeping
  • Obtained extensive knowledge in slow bar methods
  • Can dial into espresso machine manually
  • Knowledge of coffee characteristics/descriptions
  • Experienced in specialty and traditional styled coffee
  • Staff training and development
  • Latte art.

Food runner/Server

Columbia Restaurant
Ybor City, Florida
02.2014 - 01.2015
  • Responsible for greeting and seating guests
  • Trained to work at a high volume pace
  • Organizing
  • Shift leader
  • Running food
  • Assisting servers
  • Assembling dishes table side
  • Bussing tables
  • Trained in fine dining etiquette
  • Served and attended to guests
  • Some experience in bottle service
  • Responsible for breaking down the kitchen.

Education

Music degree -

H.C.C Ybor
Tampa, FL

H.B Plant Highschool
Tampa, FL
01.2013

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Cleanliness standards
  • High-volume dining
  • Multitasking
  • Reliability
  • Adaptable and Flexible
  • High Energy and Stamina
  • Team Leadership
  • Problem-Solving

References

  • Roberto Torress, Owner of Blind Tiger Cafe, (850) 264-6439
  • Veronica Lee, GM of Blind Tiger Cafe, (813) 493-0531
  • Chris. F, Co owner of Blind Tiger Cafe, (401) 212-6340
  • Rebecca Cohen, F and B Manager at Troutbeck, (845)

Timeline

Assistant Food and Beverage Manager

Hotel Haya
01.2023 - 08.2024

Server

Ganchu
04.2022 - 08.2022

Server

TroutBeck
09.2017 - 03.2019

Barista

Outdated cafe
11.2016 - 03.2017

Manager/Barista

The Blind Tiger
08.2015 - 10.2016

Food runner/Server

Columbia Restaurant
02.2014 - 01.2015

Music degree -

H.C.C Ybor

H.B Plant Highschool
Alexis Gittens