Alexis Johnson
Bradenton,FL
Summary
Diligent skin care specialist seeking an exciting Esthetician position where skills can be utilized and built upon. Friendly and outgoing with the capability of quickly assessing the needs and wants of clients. Skin Therapist skilled in diverse facial treatments such as microdermabrasion, and high frequency. Hardworking employee with excellent customer service, and devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bar and Restaurant Manager
WingHouse Bar & Grill
Bradenton, FL
03.2020 - Current
- Analyzed sales reports to identify trends and opportunities for increasing revenue.
- Developed and implemented service standards, policies and procedures to ensure customer satisfaction.
- Monitored inventory levels and placed orders with vendors as needed.
- Resolved customer complaints in a professional manner.
- Created daily specials to promote increased sales volume.
- Managed the bar area including ordering supplies, mixing drinks and ensuring quality control measures were followed.
- Assisted in creating marketing strategies designed to increase business growth.
- Trained new employees to perform duties.
- Created content for website, social media, email newsletters, brochures, flyers and other collateral.
Car Salesperson
Cox Chevrolet Inc.
Bradenton, FL
08.2019 - 07.2020
- Greeted customers and provided product information.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Conducted test drives for prospective buyers.
- Maintained customer satisfaction by providing prompt, reliable service.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Attended weekly staff meetings to discuss new marketing initiatives and customer feedback.
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Educated customers about sales processes, warranty requirements and service standards.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
- Followed up with customers to build long-term relationships and successful referrals.
Education
Facials Specialty
Manatee Technical College
Bradenton, FL02-2024
Skills
- Customer Engagement
- Sales and Upselling
- Networking and relationship building
- Tool, Equipment, and Surface Sanitizing
- Professional Communication
- Eyebrow and lash tinting
- Sanitation and sterilization
- Social Media Marketing
- Microdermabrasion treatments
- Client Needs Assessment
- Infection Control
- Customer Consultation
- Retail Sales
- Licensed Esthetician
- Waxing
- Facials
- High Frequency
Certification
- Facials Specialty November 13, 2023
References
References available upon request.
Timeline
Bar and Restaurant Manager
WingHouse Bar & Grill
03.2020 - Current
Car Salesperson
Cox Chevrolet Inc.
08.2019 - 07.2020
Facials Specialty
Manatee Technical College