Damon Stock
Cincinnati
Summary
Personable and proactive individual with strong ability to lead and inspire team members in fast-paced environment. Possesses deep understanding of customer service principles and adept at managing daily operations and inventory control. Committed to driving exceptional guest experiences and operational efficiency.
Overview
6
6
years of professional experience
Work History
Restaurant Manager/ Bar Manager /Head Bartender
Strongs Brick Oven Pizzeria
02.2024 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Correctly calculated inventory and ordered appropriate supplies.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Managed and motivated employees to be productive and engaged in work.
- Served food and beverages promptly with focused attention to customer needs.
Teller Lead /Assistant Branch Manager
PNC Bank
02.2024 - 08.2024
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
- Managed and motivated employees to be productive and engaged in work.
Assistant Cafe Manager
Silverlake "The Family Place"
06.2019 - 08.2023
- Managed daily cafe operations for smooth workflow and increased productivity.
- Developed strong relationships with regular customers, contributing to a loyal clientele base that ensured consistent business growth.
- Supported Cafe Manager in setting and achieving sales targets, monitoring progress regularly to ensure continued success in meeting revenue goals.
- Improved customer satisfaction by consistently providing friendly and efficient service.
Education
BBA - Finance
Tiffin University
Tiffin, OHBBA - Finance / Small Business Management
Miami University
Oxford, OH05-2026
Skills
- Team management
- Inventory control and record keeping
- Customer engagement
- Staff management
- Operations management
- Business operations expertise
Timeline
Restaurant Manager/ Bar Manager /Head Bartender
Strongs Brick Oven Pizzeria
02.2024 - Current
Teller Lead /Assistant Branch Manager
PNC Bank
02.2024 - 08.2024
Assistant Cafe Manager
Silverlake "The Family Place"
06.2019 - 08.2023
BBA - Finance
Tiffin University
BBA - Finance / Small Business Management
Miami University
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