Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
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Alexis Gomez

Las Vegas ,NV

Summary

Demonstrated leadership skills with a strong track record of driving operational efficiency and supporting organizational goals. Recognized as a reliable team player with the ability to motivate others and ensure tasks are completed on time and to standard. Held early leadership roles, including Treasurer of the FCCLA business management club and Vice President of the Early Education Club during high school. Gained first management experience at age 15 by overseeing daily operations at the school café, laying the foundation for a career in team leadership and business operations

Overview

7
7
years of professional experience

Work History

Cocktail Server

Oyó Hotel & Casino
04.2025 - Current
  • Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and repeat business.
  • Managed drink orders efficiently using point-of-sale systems, ensuring accurate billing and timely manner

  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences.
  • Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.

GENERAL MANAGER

Little Caesar's
01.2024 - 04.2025
  • Oversee daily operations, including scheduling and team performance
  • Maintain inventory levels and manage truck ordering
  • Drive sales performance through goal setting and accountability
  • Lead hiring, training, and team-building initiatives
  • Implement solutions to streamline operations and resolve issues
  • Manage multitasking priorities to ensure smooth workflow

GENERAL MANAGER

Hungry Howie's
03.2022 - 12.2023
  • Directed store operations including labor management, sales, and budgeting
  • Supervised and developed a team of employees to ensure productivity and efficiency
  • Managed inventory, purchasing, and vendor relations
  • Delivered exceptional customer service, handling complaints and concerns
  • Successfully implemented new procedures to improve team performance and morale

SALES ASSOCIATE

Hand & Stone Massage and Facial Spa
06.2023 - 10.2023

  • Promote and sold membership packages and spa services to potential clients
  • Managed front desk operations including guest check-ins, check-outs, and appointment scheduling
  • Ensured the lobby and reception area remained clean, organized, and welcoming
  • Delivered bilingual customer service in both English and Spanish to enhance the client experience

ASSISTANT MANAGER

Hungry Howie's
11.2021 - 03.2022

  • Assisted the General Manager in overseeing daily operations and driving sales performance
  • Maintained store cleanliness, ensured product availability, and prepared team members for peak hours
  • Trained employees on point-of-sale (POS) systems, inventory procedures, and operational best practices

Attractions Associate

Great Wolf Lodge Water Park
06.2020 - 10.2021

  • Operated and supervised a variety of attractions, including arcade games and themed entertainment areas
  • Ensured guest safety and delivered exceptional customer service to enhance the overall experience
  • Collaborated with multiple departments, including retail and entertainment, to provide seamless guest support and maintain operational efficiency

MANAGER

Greenway Perkatory Cafe
08.2018 - 03.2020

  • Trained and supervised baristas to ensure high-quality service and product consistency
  • Delivered exceptional customer service by assisting guests with orders and resolving issues promptly
  • Maintained a clean, organized, and welcoming café environment
  • Assisted with daily operations, including staff scheduling and sales tracking
  • Monitored sales performance and implemented strategies to support revenue goals

Education

High School - undefined

Greenway High School
Glendale, Arizona
05.2021

Skills


  • Multitasking & Time Management – Proven ability to manage multiple responsibilities efficiently in fast-paced environments
  • Employee Scheduling – Skilled in creating balanced, effective schedules to support business needs and labor goals
  • Staff Training & Development – Experienced in onboarding, mentoring, and developing high-performing teams
  • Conflict Resolution – Adept at addressing and resolving workplace issues to maintain a positive, productive environment
  • Communication – Strong verbal and written communication skills for effective collaboration across all levels
  • Organizational Leadership – Highly organized with a focus on streamlining operations and improving workflow
  • Recruitment & Hiring – Successful track record in sourcing, interviewing, and hiring qualified candidates
  • Team Building – Focused on cultivating a strong team culture through motivation, accountability, and support
  • Sales & Customer Engagement – Driven to exceed sales targets while delivering exceptional customer service
  • Team Management – Hands-on leadership style with a focus on performance, morale, and operational excellence

LANGUAGES

Spanish | Native

Timeline

Cocktail Server

Oyó Hotel & Casino
04.2025 - Current

GENERAL MANAGER

Little Caesar's
01.2024 - 04.2025

SALES ASSOCIATE

Hand & Stone Massage and Facial Spa
06.2023 - 10.2023

GENERAL MANAGER

Hungry Howie's
03.2022 - 12.2023

ASSISTANT MANAGER

Hungry Howie's
11.2021 - 03.2022

Attractions Associate

Great Wolf Lodge Water Park
06.2020 - 10.2021

MANAGER

Greenway Perkatory Cafe
08.2018 - 03.2020

High School - undefined

Greenway High School

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Alexis Gomez