Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Alexis Gomez Feliz

Customer Service
Miami,FL
Alexis Gomez Feliz

Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.

Overview

4
years of professional experience

Work History

CNA Technologies

System Operator
09.2022 - 01.2023

Job overview

  • Monitored system and application availability and performance information to support efficient operation.
  • Troubleshot system stoppages and determined best course of action to maintain system up-time.
  • Partnered with system administrators to maintain operating system and application patch levels.
  • Maintained network users, mail accounts and directories to optimize network security.
  • Collaborated with team to develop and communicate ideas and ways to improve system delivery and security.
  • Leveraged automation and scripting tools to monitor, maintain and first-level troubleshoot job and process automation.
  • Quickly shut down equipment in emergency situations following protocols.
  • Monitored compliance with plant procedures, safety and sanitation protocols as well as government regulation.

Prime Flight Airlines Services

Airplane Cleaning Maintenance
05.2021 - 09.2022

Job overview

  • Documented all inspection and maintenance actions in aircraft forms, IMDS and FERMS.
  • Coordinated and distributed exposure and contamination control procedures.
  • Completed average of 15 work orders each day.

Bravo Supermarket

Kitchen Worker
07.2019 - 09.2020

Job overview

  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.

Delicias Restaurant

Waitress
04.2019 - 07.2020

Job overview

  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Protected food from spoilage by properly storing in freezer and refrigerator.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Earned reputation for good attendance and hard work.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.

Ricky Bakery

Clerk
09.2019 - 02.2020

Job overview

  • Delivered helpful and kind customer service to guests, maintaining composure in stressful situations to maximize customer satisfaction.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.

Education

Universidad Del Caribe
Santo Domingo , Dominican Republic

Some College (No Degree) from Law (Pre-Law)

CEU Fast Nursing CE
Miami, FL

No Degree from Nursing Courses
04.2020

University Overview

Documentation for CNA's

Assistance with Self-Administration:Medication Savvy for Nursing Assistants

HIPPA: Insurance Portability and Accountability Act

Coronavirus Disease 2020 (COVID-19)

Domestic Violence, Sexual Violence, Intimate Partner Violence

Medical Errors

AIDS/HIV ,Current Evidence Based Partners

Infection Control and Barrier Precautions

National CPRF Foundation
Boston, MA

No Degree from CPR/AED/First Aid
04.2020

Skills

  • Portioning
  • Temperature control
  • Safe food handling
  • Food preparation
  • Systems Analysis
  • Direct Patient Care

Timeline

System Operator

CNA Technologies
09.2022 - 01.2023

Airplane Cleaning Maintenance

Prime Flight Airlines Services
05.2021 - 09.2022

Clerk

Ricky Bakery
09.2019 - 02.2020

Kitchen Worker

Bravo Supermarket
07.2019 - 09.2020

Waitress

Delicias Restaurant
04.2019 - 07.2020

Universidad Del Caribe

Some College (No Degree) from Law (Pre-Law)

CEU Fast Nursing CE

No Degree from Nursing Courses

National CPRF Foundation

No Degree from CPR/AED/First Aid
Alexis Gomez FelizCustomer Service