Alexis Gonzalez
Team Member
Portland
Summary
Dynamic and reliable team member with a proven track record at Killer Burger, excelling in customer service and complaint resolution. Recognized for fostering a positive work environment and enhancing order accuracy through clear communication and adaptability. Skilled in cash handling and maintaining cleanliness, ensuring a safe and efficient workspace.
Overview
2
2
years of professional experience
Work History
Team Member
Killer Burger
03.2022 - 11.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Developed strong cooperative relationships with coworkers and managers.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Fostered positive work environment, leading by example and offering support to team members as needed.
Crew Member
McDonald's Restaurant
10.2020 - 02.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Reconciled receipt totals, cash and credit payments to address shortages.
- Backed up servers by setting up trays and completing some food deliveries.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Brewed coffee and tea and changed out drink station syrups.
- Accurately operated cash register to process customer payments.
- Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
Education
High School Diploma -
Three Lakes
Albany, Oregon09-2017
Skills
Customer service
Complaint resolution
Cash handling
Positive attitude
Cleaning
Clear communication
Flexible schedule
Adaptability and flexibility
Money handling
Reliability
Multitasking
Timeline
Team Member
Killer Burger
03.2022 - 11.2022
Crew Member
McDonald's Restaurant
10.2020 - 02.2021
High School Diploma -
Three Lakes
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