Alexis González
McDonald’s
Tacoma ,WA
2
Languages
3
years of professional experience
Dynamic manager with a proven track record at McDonald’s, excelling in team leadership and customer service. Enhanced operational efficiency through effective staff training and development, achieving significant improvements in employee engagement and customer satisfaction. Skilled in decision-making and complex problem-solving, fostering a culture of collaboration and continuous improvement.
Work History
Manager
2 Years 8 Months- Supervised daily operations, ensuring adherence to company policies and procedures.
- Trained and mentored team members on customer service excellence and operational efficiency.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Enhanced employee performance through regular feedback and coaching sessions.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Education
High School Diploma
Skills
Customer service
Team leadership
Time management
Decision-making
Complex Problem-solving
Staff training and development
Task delegation
Staff development
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Landscaper
Lawn care & maintenance
• Mowed, edged, trimmed commercial and residential lawns using zero-turn or push mower.
• Pulled weeds, applied fertilizers, and pest control treatments.
• Commercial equipment operations
• Attention to detail and client comunicación
• Physical stamina (lifting 50+lbs)
Timeline
Manager
McDonald’s
12.2023 - CurrentRead More
Mita
High School Diploma
Read More