Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Alexis Gordon

Auburn,AL

Summary

Experienced cashier, customer service representative, and pharmacy technician with a focus on customer outreach, operations efficiency, and inventory management. Capable of resolving customer inquiries promptly and maintaining high service standards. Ready to leverage expertise to contribute to a remote team's success. Strong ability to quickly adapt to new work environments and learn new skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician/Customer Service Representative

Walgreens
Dadeville, AL
01.2023 - Current
  • Answered customer inquiries and provided info regarding products and services
  • Gathered customer feedback through surveys and used the data to improve customer service
  • Assisted customers with ordering, billing, returns, exchanges and technical support
  • Maintained pharmaceutical inventory, prepared medications, and responded to customer questions regarding health topics
  • Performed data entry for patient profile; entered billing info and prescription orders into system

Customer Service Cashier

Ross Dress for Less
Opelika, AL
08.2021 - 06.2022
  • Store Keyholder
  • Processed transactions, balanced cash drawers
  • Resolved customer inquiries and complaints, assisted customers in location and selection of merchandise
  • Maintained store inventory levels through manual and software-based systems

Education

GED -

Southern Union State Community College
Opelika
10-2021

Skills

  • Customer Outreach: Phone/Email
  • Pos System Operation
  • Inquiry Resolution
  • Workforce Efficiency

Certification

  • Pharmacy Technician Certified
  • CPR/Bloodborne Pathogen Certified

References

References available upon request.

Timeline

Pharmacy Technician/Customer Service Representative

Walgreens
01.2023 - Current

Customer Service Cashier

Ross Dress for Less
08.2021 - 06.2022

GED -

Southern Union State Community College

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Alexis Gordon