Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Gordon

Alexis Gordon

Fort Worth,TX

Summary

Dynamic and detail-oriented server with a proven track record at Cheers at the OPO, excelling in customer satisfaction and order accuracy. Skilled in POS operations and allergy awareness, I foster strong relationships with guests, ensuring a memorable dining experience through exceptional communication and attentive service.

Overview

3
3
years of professional experience

Work History

Server

Cheers at the OPO
10.2022 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Crew Member

Chipotle
02.2022 - 06.2022
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Stocked shelves to organize aisles in assigned department.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Took orders, prepared meals, and collected payments.

Education

Bachelor of Science - Business Administration

University of Arkansas
Fayetteville, AR
12-2023

Skills

  • Dining area maintenance
  • Table management
  • High volume dining
  • Allergy awareness
  • Food and beverage pairings
  • Detail-oriented
  • Customer satisfaction
  • Point of sale (POS) system operations
  • Hospitality and accommodation
  • Order accuracy
  • Exceptional communication

Timeline

Server

Cheers at the OPO
10.2022 - Current

Crew Member

Chipotle
02.2022 - 06.2022

Bachelor of Science - Business Administration

University of Arkansas

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