Alexis Greaves
Middletown,NY
Summary
Committed and hardworking service manager with 6 years of experience directing fast food service. Well-rounded leader with talent for supervising employees. Swift problem solver with quick and effective solutions to wide array of issues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
12.2023 - Current
Food Service Manager
Chipotle Mexican Grill
12.2017 - 11.2023
- Maintained compliance with company policies and procedures for food safety, sanitation and quality.
- Oversaw training of more than several team members.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Orchestrated positive customer experiences by overseeing every area of operations.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
Creative Writing
Parsons The New School For Design
New York, NYAssociate of Arts -
Orange County Community College
Middletown, NY06.2022
English Language And Literature
Syracuse University -
Syracuse, NY06.2019
Skills
Anticipating Problems
Guest Relations
Front of House Management
Disciplinary Action
Safety and Sanitation Standards
Money Handling
Restaurant Operation
Teamwork and Collaboration
Certification
• Certified Food Handler, Servsafe - 3/28/22
• The Scholastic Art and Writing Awards of 2017
• M.H.S Varsity Tennis 2016
• Senior Athlete Award Girls Tennis 2016-2019
References
Shane Guzman - Former Apprentice Manager at Chipotle +1(347-317- 4736)
John Cabrera - Former General Manager at Chipotle +1(914-755-1273)
Kaleigh Evans - Current General Manager at Chipotle +1(845-430- 3713)
Jhenelle Bennet - Former General Manager at Chipotle +1(646-899- 8044)
Ryan Morales - Former Service Manager at Chipotle +1(917-402- 9402)
Activities
• Elected Captain of Creative Writing Club from 9/16/21 - 3/15/22
• Portfolio Development Art Club - Middletown H.S (Sept 2016)
Discuss and debate different facets of art.
Digitally paint and create sketches.
Enter state level competitions.
• Girls Lacrosse Team - Middletown H.S (Jan 2016 - May 2018)
• J.V Girls Tennis Team - Middletown H.S (Sept 2015 - Sept 2016)
• Varsity Girls Tennis Team - Middletown H.S (Sept 2016 - Sept 2019)
Timeline
Barista
Starbucks
12.2023 - Current
Food Service Manager
Chipotle Mexican Grill
12.2017 - 11.2023
Creative Writing
Parsons The New School For Design
Associate of Arts -
Orange County Community College
English Language And Literature
Syracuse University -