Summary
Overview
Work History
Education
Skills
Timeline
background-images

Alexis Green

Naples,Florida

Summary

High-achieving employee offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.

Overview

10
10
years of professional experience

Work History

Lead Pharmacy Technician

Publix
09.2021 - 02.2024
  • Provided customer service and was involved in training new team members. Maintained a clean and safe work environment, resulting in a reduction in complaints filed with management and an increase in staff satisfaction. Offered strong customer service skills, keeping customers satisfied. Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety patients and staff. Worked hand in hand with insurance companies to resolve issues patients were experiencing. Maintained inventory counts and stayed on top of expiring medications.

Pharmacy Technician

Naples Community Hospital
09.2018 - 09.2021
  • Performed scheduled medication pick-ups, verified accuracy of stock, and filed inventory reports. Worked side-by-side with nurses to get patients their medications. Ensured the proper inventory of all pharmaceuticals. Maintained a sterile environment while working underneath a laminar flow hood while preparing I.V. medications for patients. Delivered medications in timely manner to nurses to ensure patients never went without their scheduled medications.

Pharmacy Technician

Walgreens
09.2013 - 04.2019
  • Answered customers' questions and addressed problems and complaints in person and via phone. Educated customers on product and service offerings. Built customer confidence by actively listening to their concerns and giving appropriate feedback. Coordinated with insurance companies to resolve issues for patients. Maintained a high level of accuracy in filling prescriptions.

Designated Hitter

Walgreens
09.2013 - 03.2019
  • Efficiently managed multiple tasks simultaneously, balancing the needs of customers with store responsibilities effectively.
  • Prepared merchandise displays according to store guidelines, driving interest in featured products and promotions.
  • Resolved customer complaints professionally, turning negative experiences into opportunities for improvement.
  • Supported store management in implementing promotional activities and visual merchandising strategies for maximum impact.
  • Assisted customers with locating items throughout the store quickly, ensuring a seamless shopping experience.
  • Ensured accurate pricing by diligently updating price tags whenever necessary, minimizing discrepancies at the point of sale.
  • Conducted regular inventory checks to maintain accuracy within the system, reducing instances of stock discrepancies or shortages.
  • Assisted in maintaining store cleanliness, resulting in a welcoming environment for customers.
  • Processed returns and exchanges with professionalism and attention to detail, ensuring customer satisfaction.
  • Trained new employees on store procedures and protocols, fostering a positive work culture that prioritized teamwork and collaboration.

Education

Nursing

Rasmussen College
Fort Myers, Florida
06.2021

undefined

Palmetto Ridge High School
Naples, FL
06.2011

Skills

  • Customer service, Pharmacy technician experience, Computer skills, Management, Communication skills, English, Microsoft word, Compounding medications, Time management, Phone etiquette, Training & development, Inventory control

Timeline

Lead Pharmacy Technician

Publix
09.2021 - 02.2024

Pharmacy Technician

Naples Community Hospital
09.2018 - 09.2021

Designated Hitter

Walgreens
09.2013 - 03.2019

Pharmacy Technician

Walgreens
09.2013 - 04.2019

undefined

Palmetto Ridge High School

Nursing

Rasmussen College

Similar Profiles

CREATE PROFILE
Alexis Green