Alexis Griffin
Fredericksburg,VA
Summary
Qualified warehouse forklift operator with several years moving goods between loading docks and storage areas. Expert at receiving shipments, preparing goods for shipping and organizing warehouses. Dedicated to quickly and carefully handling loads to complete tasks safely and on time. Clean safety record and excellent attendance.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
11
11
years of professional experience
Work History
Amazon Warehouse Forklift Operator Trainer
Amazon Warehouse
Fredericksburg, VA
Current - Current
- Pack boxes
- Loaded and unloaded pallets of product onto trucks using a forklift.
- Ensured all safety protocols were followed while operating the forklift.
- Followed standard operating procedures to safely stack and store materials in the warehouse.
- Performed daily pre-shift inspections on forklifts and other equipment.
- Organized items according to size, type, style, color, or product code.
- Unloaded and loaded freight from delivery trucks with the use of a forklift, pallet jacks and other material handling equipment.
- Maintained cleanliness of loading dock area and surrounding areas.
- Inspected containers for any damages or discrepancies prior to loading them onto trucks or trailers.
- Operated manual or electric pallet jack to move skids around the facility as required.
- Transported materials and pallets between areas.
- Observed and monitored forklift operators to ensure safety regulations were followed.
- Inspected forklifts for any damage or malfunctions before use.
- Provided support to other departments when needed.
- Ensured that all safety guidelines were met while operating a forklift.
- Reported any injuries or incidents immediately to the supervisor on duty.
- Loaded and unloaded pallets from trucks using a forklift safely and efficiently.
FedEx Package Handler
FedEx Ground
Stafford County, VA
03.2023 - 04.2023
- Loaded trucks & scanned in packages to make sure they were going to the correct location.
- Organized packages according to type, size, destination, and other specifications.
- Inspected packages for damages or defects and recorded any issues found.
Temporary Nurse Aide
Ashland Nursing and Rehabilitation
Ashland, VA
04.2022 - 02.2023
- Currently just passed the written part of my CNA stateboard, now awaiting my skills test on October 5th, 2022
- Provided patient care, including bathing and dressing.
- Assisted with transferring patients from bed to wheelchair or strher.
- Performed vital signs checks on patients such as temperature, pulse, respiration rate, and blood pressure.
- Monitored patient's condition and reported any changes to the registered nurse or physician.
- Answered call lights promptly and responded to patient requests courteously and efficiently.
- Maintained a clean environment by disinfecting equipment, emptying trash containers, cleaning surfaces, changing linens.
- Reported all incidents, accidents involving clients immediately to supervisor, nurse manager, charge nurse.
- Observed residents' behavior closely to detect any changes in mood or physical condition that require further medical attention.
- Transported patients safely using wheelchairs or strhers when necessary.
- Served snacks and beverages per instructions from nursing staff.
- Responded quickly to emergencies and followed proper safety protocols at all times.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Collected and documented vital signs to track current patient conditions.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Engaged with patient family and friends to provide courteous visit experience.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Assisted with adequate nutrition and fluid intake.
- Followed safe lifting techniques and individual resident lifting instructions.
- Used mobility devices to transport patients.
- Assisted residents with daily needs, personal hygiene, dressing, and facility transfers.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Observed and reported unusual symptoms and changes to charge nurse.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents with bathing and dressing to promote personal hygiene.
- Helped residents walk with or without self-help devices.
- Distributed drinking water and nourishment to residents.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Documented activities and recorded information in EMR system.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
PCA Personal Care Assistant
Dignity Homehealth Care
Fredericksburg, VA
01.2020 - 07.2020
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Helped patients to perform range-of-motion exercises as instructed by physical therapists or other healthcare professionals.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Collaborated with family members and other healthcare professionals to develop individualized care plans for each patient's needs.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Responded promptly to emergency situations according to established protocols.
- Prepared meals according to dietary guidelines set forth by the physician or dietitian.
- Managed household duties such as grocery shopping and errand running for clients who are unable to do so themselves.
- Answered questions from family members regarding patient's condition or care plan.
- Gave reminders about hygiene practices like brushing teeth or combing hair.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
Cashier/Sales Associate
Fas Mart
King George County, VA
01.2018 - 01.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Followed company security procedures for handling large sums of money.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Cashier
711 Franchise
Ruther Glen, VA
01.2017 - 01.2019
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Shift Manager
Jersey Mike's
Dahlgren, VA
06.2016 - 04.2017
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Monitored store operations to ensure compliance with company policies and procedures.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Resolved conflicts between staff members in a professional manner.
- Responded quickly and effectively to emergency situations as they arose.
- Enforced safety standards throughout the store including proper use of equipment.
- Inspected work areas regularly for cleanliness and organization standards.
- Managed daily cash intake by counting out registers and tabulating profits.
- Communicated with other shift managers to facilitate continuum of customer service.
- Documented receipts, employee hours and inventory movement.
Cashier and Sales Associate
McDonalds
Bowling Green, Virginia
04.2014 - 04.2017
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and took their orders in a friendly and efficient manner.
- Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
- Operated cash register to process customer payments accurately and efficiently.
- Prepared food items such as hamburgers, fries, sandwiches, salads. according to restaurant standards.
- Ensured that all food products were prepared fresh daily and stored properly.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Restocked supplies such as napkins, condiments for the convenience of customers.
- Replenished beverages throughout shift ensuring availability at all times.
- Provided quality customer service by adhering to company policies and procedures.
- Received deliveries from vendors including checking off invoices against actual merchandise received.
- Followed health department regulations regarding food storage temperatures and sanitation guidelines.
- Checked expiration dates on products prior to stocking shelves or serving customers.
- Performed light maintenance duties such as changing light bulbs or painting walls when needed.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
- Monitored kitchen equipment such as fryers and ovens to ensure proper functioning and safety compliance.
- Trained new employees on job duties and safe operation of kitchen equipment.
- Collaborated with other team members to ensure timely completion of tasks.
- Complied with all local health codes and regulations concerning food preparation and handling.
- Adhered to company policies regarding attendance and punctuality.
- Regularly checked inventory levels for restocking needs.
Laundry/Housekeeping
Hughes Home Assisted Living
Fredericksburg, VA
04.2016 - 09.2016
- I helped CNAs with some of their patients if they were short staffed (was already trained because I help take care of my grandmother), kept up with the residents clothing and bed sheets
Education
High school or equivalent -
Caroline High School
Milford, VA06.2014
Skills
- Customer Service
- Cash Handling
- Cash Register
- Microsoft Office
- Team Player
- Word
- Laundry
- Cashiering
- Sales
- Cleaning Experience
- POS
- Caregiving
- Communication Skills
- Retail Sales
- Food Preparation
- Cooking
- Serving Experience
- Home Care
- Senior Care
- Meal Preparation
- Food Service
- Nursing
- Patient Care
- Vital Signs
- Team management
- Heavy lifting
- Shift management
- Truck loading and unloading
- Order pulling and preparation
- Safety Protocols
- Barcode scanning
- Heavy Lifting
- Loading Dock Procedures
- Pallet Jack Operation
- Warehouse Organization
- Goods packaging
- Loading and unloading
- Forklift Operation
- Warehouse Safety
- Order Picking
Timeline
Amazon Warehouse Forklift Operator Trainer
Amazon Warehouse
Current - Current
FedEx Package Handler
FedEx Ground
03.2023 - 04.2023
Temporary Nurse Aide
Ashland Nursing and Rehabilitation
04.2022 - 02.2023
PCA Personal Care Assistant
Dignity Homehealth Care
01.2020 - 07.2020
Cashier/Sales Associate
Fas Mart
01.2018 - 01.2019
Cashier
711 Franchise
01.2017 - 01.2019
Shift Manager
Jersey Mike's
06.2016 - 04.2017
Laundry/Housekeeping
Hughes Home Assisted Living
04.2016 - 09.2016
Cashier and Sales Associate
McDonalds
04.2014 - 04.2017
High school or equivalent -
Caroline High School