Melissa Salazar
Cicero,IL
Summary
After a profound realization, I have come to understand that genuine job satisfaction stems from more than just a job title. It is about recognizing the importance of a strong cultural fit and building meaningful relationships and trust with colleagues. This insight has motivated me to prioritize excelling in my current role, which brings me immense enjoyment and fulfillment.
Overview
6
6
years of professional experience
Work History
Amazon Forklift Operator Picker
Amazon
Wilmington, IL
11.2024 - Current
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Babysitting
Self-employeed
Cicero, IL
06.2019 - Current
Lead Teller
PNC Bank
Cicero, IL
07.2024 - 10.2024
- Managed cash inventory, ensuring accurate balancing of the vault and individual teller drawers daily.
- Assisted in training new tellers to ensure a consistent level of excellent service across the team.
- Supported branch management in conducting audits, demonstrating attention to detail while verifying transactional records for accuracy.
- Mentored junior tellers, fostering professional growth and improved performance within the team.
- Introduced customers to other bank team members to help meet financial needs.
- Boosted branch sales with proactive product recommendations based on customer needs.
- Enforced compliance with bank regulations and policies to reduce financial risks.
Warehouse Forklift Operator
DHL Supply Chain
Aurora, IL
01.2023 - 11.2023
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
- Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.
- Packed items into appropriate containers for shipment.
Hostess/ Payroll
Chama Gaucha Brazilian Steakhouse
Downers Grove, IL
06.2022 - 09.2022
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Maintained balanced cash drawer with correct money values and accurate documentation.
Payroll Clerk
Chama Gaucha Brazilian Steakhouse
Downers Grove, IL
06.2022 - 09.2022
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee inquiries to clarify payroll issues regarding wages, deductions and taxes.
- Maintained employee confidence and protected payroll operations by keeping information confidential.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained confidentiality of employee records and payroll information.
Teller Supervisor
PLS Check Cashers
Aurora, IL
11.2019 - 11.2021
- Provided daily supervision and guidance to teller staff, ensuring compliance with bank policies and procedures.
- Managed and balanced cash vault, audits, and general ledger accounts.
- Conducted performance reviews of tellers, providing feedback on areas of strength and opportunities for improvement.
- Supplied tellers with coin and currency.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Managed daily operations within assigned branch locations; provided support during peak times or absences.
- Monitored cash levels in all drawers; balanced cash drawers at the end of each shift.
Education
High School Diploma -
Morton West High School
Berwyn, IL05-2019
Skills
- Cash Auditing
- Customer Engagement
- Staff Training and Development
- Cash Handling
- Vault Monitoring
- Customer Service
- Honest and Dependable
- Forklift operation
- Team player
- Warehouse operations
- Teamwork and collaboration
- Punctual and reliable
- Shipping and receiving expert
- Customer Service-oriented
- Efficient data entry
- Staff management
- Payroll entry
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Education and Training
other
Timeline
Amazon Forklift Operator Picker
Amazon
11.2024 - Current
Lead Teller
PNC Bank
07.2024 - 10.2024
Warehouse Forklift Operator
DHL Supply Chain
01.2023 - 11.2023
Hostess/ Payroll
Chama Gaucha Brazilian Steakhouse
06.2022 - 09.2022
Payroll Clerk
Chama Gaucha Brazilian Steakhouse
06.2022 - 09.2022
Teller Supervisor
PLS Check Cashers
11.2019 - 11.2021
Babysitting
Self-employeed
06.2019 - Current
High School Diploma -
Morton West High School