Hi, I’m
ALEXIS SKY GRIFFIN
Chula Vista,CA
Summary
Detail-oriented customer service professional with hands-on experience in daily operations, customer assistance, and efficient process management. Skilled in prioritizing tasks under pressure while maintaining a reliable work ethic. Committed to teamwork and rapid skill acquisition, contributing to a respectful and communicative environment that values exceptional service. Known for organizational skills and proficiency in various software, contributing to efficiency.
Overview
3
years of professional experience
2
Languages
Work History
Walgreens
Customer Service Associate
11.2023 - Current
Job overview
- Delivered tailored customer service by identifying needs, providing informed solutions, and creating positive experiences through thoughtful communication and professionalism.
- Resolved customer concerns with patience, sound judgment, and professionalism while maintaining a high standard of service.
- Managed high-volume customer interactions with composure, accuracy, and efficiency during busy periods.
- Collaborated with team members to coordinate daily operations, prioritize responsibilities, and maintain an organized, welcoming environment.
- Trained and supported new associates on store procedures, customer service expectations, and professional workplace standards.
- Accurately processed transactions using POS systems and digital technology while maintaining attention to detail.
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
Education
Southwestern College
Associate of Science from Kinesiology
08.2026 - Current
Eastlake High School
High School Diploma
08.2022 - 06.2026
Skills
- POS transaction processing
- Transaction management
- Attention to detail
- Task management
- Customer support
- Conflict resolution
- Team collaboration
- Verbal communication
Languages
English
Spanish
Projects
Event Coordinator & Lead — San Antonio Church | Non-Profit Holiday Toy & Food Drive
- Coordinated event logistics including timelines, volunteer assignments, food preparation, gift distribution, and venue setup for a cross-border community outreach program.
- Served 200+ families in Tijuana, Mexico through toy and meal distribution, bridging communication between English- and Spanish-speaking volunteers and attendees.
Availability
See my work availability
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Available
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tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Southwestern College
Associate of Science from Kinesiology
08.2026 - Current
Customer Service Associate
Walgreens
11.2023 - Current
Eastlake High School
High School Diploma
08.2022 - 06.2026