Alexis Gruenwald
Cincinnati
Summary
EXPERIENCE
Certified pharmacy technician with a solid background in pharmaceutical operations and customer service. Proficient in medication dispensing, inventory management, and pharmacy software systems. Known for attention to detail, accuracy in prescription filling, and commitment to patient safety and satisfaction. I really care about my customers and building a relationship.
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
Work History
Certified Pharmacy Technician
Christ Hospital
Cincinnati
03.2025 - Current
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Monitored stock levels of medications in the pharmacy's inventory system.
- Processed third-party insurance claims for reimbursement of pharmaceuticals.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Resolved customer complaints regarding product quality or quantity issues.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
- Performed administrative duties such as filing, data entry, answering phones.
- Entered patient profile information into computer systems accurately and completely.
- Maintained a clean work environment by wiping down counters, cleaning spills promptly and properly disposing of waste products.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Worked effectively in team environments to make the workplace more productive.
- Delivered medicine to patients rooms and went over what they are and how to use them
Certified Pharmacy Technician
Kroger
Cincinnati
02.2022 - Current
- Administer vaccines
- Ensured accurate billing information was included on prescription orders prior to processing them.
- Checked expiration dates on drug products prior to dispensing them to customers.
- Maintained records of controlled substances dispensed according to state regulations
- Trained other technicians
- Rang out customers and explained medications
Team Member
Chick-fil-A
Cincinnati
01.2019 - 12.2021
- Maintained a clean and organized work area throughout shift.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Provided customer service support to ensure satisfaction.
- Operated cash registers to process payments from customers.
- Resolved customer issues promptly in a professional manner.
- Collaborated with team members to achieve daily goals.
- Greeted customers upon entering the store with friendly demeanor.
- Organized inventory shelves for easy access and maintenance of stock levels
Education
Roger Bacon High School
Cincinnati, OHSkills
- Cpr certified
- Vaccine certified
- pharmacy technician certification
- Great customer service skills
- Knowledge of medicine
- Very detail oriented
Volunteer Experience
Soccer Team
Matthew 25 ministries
Parish festivals
Timeline
Certified Pharmacy Technician
Christ Hospital
03.2025 - Current
Certified Pharmacy Technician
Kroger
02.2022 - Current
Team Member
Chick-fil-A
01.2019 - 12.2021
Roger Bacon High School