Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Gutierrez

Alexis Gutierrez

Hereford,Texas

Summary

Dedicated Biller with 6 years of hands-on experience in revenue generation and account management. Accomplished in refining processes to boost efficiency and revenue outcomes. Demonstrated ability to lead teams effectively while maintaining high performance standards.

Overview

10
10
years of professional experience

Work History

Research Analyst

Law & Order Record Retreival
San Antonio, TX
04.2024 - 12.2024
  • Assisted attorneys in preparing for depositions by organizing materials and coordinating logistics.
  • Assisted clients with inquiries related to their cases via phone or email communication.
  • Prepared, sorted and indexed documents for data entry into the computer system.
  • Implemented security protocols to protect confidential information stored in databases.
  • Analyzed large volumes of data quickly and accurately.
  • Filed documents with the court system in accordance with applicable rules and regulations.
  • Proofread all drafts of work product prior to submission to ensure accuracy and completeness of information provided by attorneys.

Billing Specialist

Omnicare
Austin, TX
06.2017 - 02.2024
  • Reviewed medical records to ensure accuracy of billing information and patient data.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Calculated billing charges, prepared and submitted claims to insurance companies.
  • Verified insurance coverage and identified third-party payers for billing purposes.
  • Monitored accounts receivable activity to ensure timely payment of invoices.
  • Answered customer inquiries regarding billings, payments, account status.
  • Investigated incorrect billings and processed refunds as necessary.
  • Maintained accurate records of collections, adjustments and denials in the system.
  • Provided support to other departments within the organization as needed.
  • Analyzed financial data to identify trends in revenue cycles.
  • Implemented new policies related to billing processes when required.
  • Submitted claims to insurance companies and researched and resolved denials and explanations of benefit rejections.
  • Answered customer invoice questions and resolved issues discovered during invoicing and collection process.
  • Investigated and resolved issues to maintain billing accuracy.
  • Worked with team members and leadership to identify and develop process improvements.
  • Completed billing audits in identified timeframes to report and investigate findings.

Benefits Specialist

CVS/caremark
San Antonio, TX
06.2015 - 06.2017
  • Assisted employees with enrolling in benefit plans and explained plan options.
  • Processed benefit enrollment forms, changes, and terminations.
  • Conducted new hire orientations to explain benefits packages.
  • Researched and resolved employee inquiries regarding benefits programs.
  • Developed training materials to educate staff on benefit plans available to them.
  • Advised management on strategies to reduce overall cost of employee benefit programs.

Education

High School Diploma -

Jubilee Academy
San Antonio, TX
06-2010

Skills

  • 60 WPM
  • Claims Processing
  • Payment Posting
  • Fiscal Reporting
  • Invoice Processing
  • HIPAA Compliance
  • Billing Dispute Resolution
  • Customer Engagement
  • 10-Key Data Entry
  • Customer Relations
  • Invoice Generation
  • Microsoft Excel
  • Deadline Adherence
  • Legal research
  • Document management
  • Client communication
  • Proofreading
  • Microsoft office

Timeline

Research Analyst

Law & Order Record Retreival
04.2024 - 12.2024

Billing Specialist

Omnicare
06.2017 - 02.2024

Benefits Specialist

CVS/caremark
06.2015 - 06.2017

High School Diploma -

Jubilee Academy

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