ALEXIS HARTLEY

Wappingen Falls

Summary

Motivated and dependable with a strong work ethic, exceptional customer service skills, and a passion for creative problem-solving. Known for maintaining a positive attitude, building strong client relationships, and consistently delivering high-quality results in fast-paced environments. Thrives in collaborative, creative spaces where new ideas are encouraged and challenges are met. Dedicated to exceeding expectations and continuously growing both personally and professionally.

Work History

Customer Service / Creative Associate

Imaginart Studios

Wappingers Falls, NY

Assist in the development and execution of creative concepts for public attractions and holiday events (e.g. Halloween, Christmas etc.)
Collaboration with designers, performers, fabricators, and vendors to bring ideas to life
Skills in scenic design, prop making, or set decoration
Participation in walkthroughs, rehearsals, and soft launches to ensure creative vision is upheld

Event Coordinator

Pawfect Daycare

Plan, coordinate, and execute events such as meet-and-greets for pet owners, holiday-themed festivals, and community open house days.
Hospitality and customer engagement to ensure all clients are comfortable with their pets in our care.
An important part is bringing owners together at events to grow a community of trust
Create promotional materials for marketing to advertise events across social media.
Gather feedback from attendees to improve future events and enhance the client experience.

Dental assistant

Hopewell Dental

Hopewell Junction

02.2023 - 2026

Provided professional support to patients both in-person and over the phone, ensuring a positive and efficient experience
Scheduled appointments, managed patient records, and handled front desk operations
Verified insurance coverage, explained benefits, and assisted with claims and billing inquiries
Communicated effectively with patients, providers, and insurance companies to resolve issues
Maintained confidentiality while handling sensitive medical and personal information
Demonstrated strong attention to detail in a fast-paced healthcare environment

Education

High School Diploma -

Roy C Ketchum High School

Wappinger Falls New York

Skills

Customer service
Design skills
Photography
Marketing communications

Teamwork and collaboration
Problem-solving
Attention to detail
Creative thinking

Timeline