Alexis Hartman
Orlando,FL
Summary
Dynamic educator with proven problem-solving abilities and strong team collaboration skills, honed at Merlin Entertainments Skilled in management and relationship building, I excelled in enhancing guest experiences and fostering loyalty, while effectively training new staff and streamlining operations for improved efficiency.
Overview
5
5
years of professional experience
Work History
Educator
Merlin Entertainments Group Ltd.
10.2025 - Current
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Edutainment Host
Merlin Entertainments Group Ltd.
05.2025 - Current
- Welcomed and engaged visitors, ensuring positive first impressions.
- Coordinated guest experiences, enhancing overall satisfaction and loyalty.
Entertainment Coordinator
Putting Edge
04.2025 - Current
- Maintained cleanliness and organization of golf course facilities and equipment.
- Assisted players with tee-off procedures and provided information about course rules.
- Fostered positive relationships with regular patrons, contributing to repeat business and loyalty.
Costume Specialist
Universal Orlando
02.2025 - 03.2025
- Assisted in the maintenance and organization of costume inventory, streamlining retrieval processes.
- Collaborated with production teams to understand character requirements and design specifications.
- Trained new staff on costume handling procedures and best practices for garment care.
- Evaluated costume performance post-show, providing feedback for future enhancements and repairs.
- Led special projects to create custom costumes for themed events, improving audience engagement experiences.
- Maintained a clean and organized work environment, contributing to a positive atmosphere within the costuming department.
Merchandise Associate
Magic Kingdom Park
05.2024 - 01.2025
- Managed merchandise displays to enhance guest experience and drive sales.
- Assisted in inventory management through accurate stock counts and replenishment processes.
- Collaborated with team members to maintain cleanliness and organization of retail areas.
- Trained new associates on product knowledge and customer service standards.
Sales Associate
Hot Topic
11.2023 - 04.2024
- Adapted quickly to changing merchandise displays and promotional campaigns to maximize sales potential.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Hot Topic
03.2021 - 04.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store organization and visual merchandising according to brand standards.
- Processed transactions efficiently using POS systems, ensuring accuracy in cash handling.
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
Education
High School Diploma -
East River
Orlando, FLMarine Biology
Seminole State College
Orlando, FLSkills
- Problem-solving
- Team collaboration
- Relationship building
- Classroom management
Timeline
Educator
Merlin Entertainments Group Ltd.
10.2025 - Current
Edutainment Host
Merlin Entertainments Group Ltd.
05.2025 - Current
Entertainment Coordinator
Putting Edge
04.2025 - Current
Costume Specialist
Universal Orlando
02.2025 - 03.2025
Merchandise Associate
Magic Kingdom Park
05.2024 - 01.2025
Sales Associate
Hot Topic
11.2023 - 04.2024
Sales Associate
Hot Topic
03.2021 - 04.2022
High School Diploma -
East River
Marine Biology
Seminole State College