Alexis Harvin
Houston,TX
Summary
Psychology graduate with interdisciplinary training in business, international studies, and philosophy. Skilled at analyzing how people learn, adapt, and perform, and at turning those insights into clearer processes, stronger teams, and better outcomes. Organized, self-directed, and analytical, with a focus on supporting people and productivity in the workplace
Overview
1
1
Certification
13
13
years of professional experience
Work History
Family Resource Specialist
Imagine Pediatrics
Houston, TX
01.2026 - Current
- Provided direct, non-clinical support to families of children with complex medical and behavioral health needs, connecting them to essential services including housing, food, transportation, and utilities
- • Address non-medical drivers of health by collaborating with community partners and care team members to close resource gaps.
- • Educated and coached caregivers to self-advocate, equipping them with tools and guidance for navigating eligibility, insurance, and public benefit systems
- • Advocated for families with community agencies to eliminate service barriers and enhance access to care
- • Coordinate with internal pediatric, behavioral health, eligibility, and public health staff to streamline system navigation and referrals
- • Build and maintain a community resource library
- • Participate in interdisciplinary team consultations to align administrative and non-clinical supports with each family’s care plan
Behavioral Health Care Coordinator
Imagine Pediatrics
02.2025 - Current
- Allocated behavioral health care resources to families and colleagues, ensuring appropriate support for patients’ needs.
- Collaborated with Behavioral Health Care Managers, clinicians, and medical teams to identify patient needs and connect families with appropriate social and community services.
- Called patients' families to provide appointment reminders, enhancing patient engagement and attendance rates.
- Conducted proactive outreach, including appointment reminders, to reduce no-show rates and enhance patient engagement.
- Reviewed and updated patient records daily to ensure completion of pre-visit requirements, supporting efficient patient care.
- Coordinated with external resources to obtain missing documentation, ensuring seamless continuity of care for patients.
- Reviewed and updated patient records daily to confirm completion of pre-visit requirements (e.g., lab results, consultation notes, care transitions).
- Maintained and updated an Excel tracking system to monitor appointment reminders, patients turning 18, consent form completion, and follow-up outreach.
- Initiated and processed clinical documentation for provider signature, including medical equipment requests, ensuring compliance with healthcare regulations.
- Supported care team in compiling and analyzing reports related to population health metrics and behavioral health outcomes.
Executive Assistant
NDA
06.2024 - 01.2025
- Scheduled and coordinated meetings, appointments, and personal engagements for the executive, ensuring all commitments were met and schedules were optimized.
- Organized domestic and international travel, including flight bookings, hotel reservations, and transportation arrangements
- Served as the primary point of contact for incoming calls, providing professional responses, taking accurate messages, and forwarding information as necessary.
- Engaged with clients, vendors, and colleagues, handling inquiries and requests professionally while maintaining confidentiality and responsiveness.
- Assisted with event setup, coordinated with vendors, managed guest lists, and prepared invitations to ensure successful and seamless event operations.
- Worked with vendors to arrange services, managed event details, and ensured that all aspects of the event met the executive’s standards and requirements.
- Coordinated event setup, liaised with vendors, managed guest lists, and prepared invitations to facilitate seamless event operations.
- Monitored mail and delivery schedules, ensuring that all items were processed and directed to the appropriate recipients without delay.
- Implemented office protocols to ensure compliance and confidentiality with organizational guidelines.
Director of Engagement/Interim Director
Evolve Early Learning Preschool
04.2022 - 06.2023
- Oversaw logistical and administrative duties, including secretarial tasks, reporting, hiring, and billing, while developing systems for student, teacher, and parent enrollment.
- Worked closely with management and employees to positively influence the culture, improve work relationships, build morale, and increase productivity.
- Managed documentation and reporting of NC Licensure Compliance, Tuition Subsidy, and Food Program agreements each month, including filing and scheduling.
- Organized and managed tours and community events to enhance engagement and outreach.
- Provided one-on-one support to over 30 students with behavioral challenges and developmental delays.
- Conducted weekly training and daily practice sessions focused on empowerment education and emotional regulation techniques.
Data Entry Administrator/Supervisor
Advanced Clinical
12.2021 - 04.2022
- Audited production reports, tracking data entry & processing errors
- Audited production reports to identify data entry and processing errors, ensuring accuracy in records
- Managed supervisor itinerary and appointments, streamlining scheduling procedures for improved time management
- Oversaw appointment scheduling and itinerary coordination for clients and personnel, enhancing operational flow
Behavioral Health Technician
Key Autism Services
12.2021 - 04.2022
- Prepared and submitted daily behavioral reports to management, enhancing understanding of patient progress and informing tailored behavioral modification plans
- Participated actively in discussions during treatment team meetings with team of 5 colleagues in treatment team meetings to promote positive patient treatment outcomes
- Identified behaviors that necessitated intervention & obtained assistance from qualified personnel to complete intervention
- Collaborated with a team of 5 colleagues in treatment meetings, contributing to strategies that fostered positive patient treatment outcomes
- Prepared & submitted daily behavioral reports to management and cultivated specific behavioral modification plans
- Completed documentation for every incident & forwarded to correct personnel for review
- Facilitated on-site activities, support groups, and outings for clients, enhancing engagement and promoting social skills development
Personal Assistant/Mentor
Private: Eleanor & Michael Daly
06.2014 - 12.2020
- Coordinated errands, managed Gmail/Google Drive, scheduled appointments, and arranged transportation to ensure seamless daily operations
- Managed personal and professional calendars and coordinated appointments to enhance time management and organization
- Provided guidance & coping strategies for young adult dealing with mood & behavioral dysregulation
- Supported neurodivergent young adult in utilizing appropriate communication, social, educational & daily living skills
- Guided young adult in developing organizational, time management, and study skills to improve daily functioning and academic performance
Child Caregiver
Joshua & Molly Smith
12.2019 - 04.2020
- Administered medication, monitored snacks/ meals, & tended to wellness checks for child diagnosed with Leukemia
- Balanced play and screen time to enhance fine motor, gross motor, and cognitive skill development
- Administered medication, monitored meals and snacks, and conducted wellness checks for child with Leukemia to ensure health and safety
- Developed artistic outlets to provide coping strategies for child with Leukemia
Au Pair
Au Pair International
09.2013 - 09.2015
- Provided live-in care to two children (ages 8-11)
- Enhanced bilingual abilities in English through immersive conversation and interactive activities
- Planned and guided age-appropriate tasks like reading, crafts & educational outings (e.g. museum trips, city trips).
- Designed and executed educational strategies that fostered language development
- Organized and led age-appropriate activities, including reading, crafts, and educational outings like museum and city trips.
Education
Master of Science - Psychology, Con. Child & Adolescent Development
Southern New Hampshire University
Hooksett, NHBachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NHBA of Philosophy -
Katholieke Universiteit Leuven
Belgium, BelgiumAssociate of Arts And Sciences -
Asheville-Buncombe Technical Community College
Asheville, NC & Quito, Ecuador, AmericaSkills
- Conflict resolution
- Compliance and safety awareness
- Family and stakeholder communication
- Process improvement and systems building
- Data tracking and analytical problem-solving
- Social Service Coordination
- Family Support Services
- Staff supervision and team leadership
- Organization and documentation
Volunteer Experience
Protect Us Kids (PUK)
Nov 2021 — Present, Atlanta, GA
• Advocacy and human rights.
Global Leadership Program (GLP) - UNCG
Sep 2012 — Feb 2013, Greensboro, NC
• INTERLINK Conversation-Partners/Peer Support
Brother Wolf Animal Rescue
Aug 2010 — Jun 2012, Asheville, NC
American Red Cross
•Blood Donor Ambassador
Sep 2010 — Jun 2011, Asheville, NC
Relay for Life - American Cancer Society
Sep 2010 — Jun 2011, Asheville, NC
Certification
National Society of Leadership & Success
Social & Behavioral Research
I.b.mee (empowerment training)
CPR & First Aid
Organizations
Protect Us Kids (PUK)
Nov 2021 — Present, Atlanta, GA
• Advocacy and human rights.
Global Leadership Program (GLP) - UNCG
Sep 2012 — Feb 2013, Greensboro, NC
• INTERLINK Conversation-Partners/Peer Support
Brother Wolf Animal Rescue
Aug 2010 — Jun 2012, Asheville, NC
American Red Cross
•Blood Donor Ambassador
Sep 2010 — Jun 2011, Asheville, NC
Relay for Life - American Cancer Society
Sep 2010 — Jun 2011, Asheville, NC
Certifications
11-2021
Skills
Very Good,4,Very Good,4,Advanced,5,Very Good,4,Advanced,5
Timeline
Family Resource Specialist
Imagine Pediatrics
01.2026 - Current
Behavioral Health Care Coordinator
Imagine Pediatrics
02.2025 - Current
Executive Assistant
NDA
06.2024 - 01.2025
Director of Engagement/Interim Director
Evolve Early Learning Preschool
04.2022 - 06.2023
Data Entry Administrator/Supervisor
Advanced Clinical
12.2021 - 04.2022
Behavioral Health Technician
Key Autism Services
12.2021 - 04.2022
Child Caregiver
Joshua & Molly Smith
12.2019 - 04.2020
Personal Assistant/Mentor
Private: Eleanor & Michael Daly
06.2014 - 12.2020
Au Pair
Au Pair International
09.2013 - 09.2015
Master of Science - Psychology, Con. Child & Adolescent Development
Southern New Hampshire University
Bachelor of Arts - Psychology
Southern New Hampshire University
BA of Philosophy -
Katholieke Universiteit Leuven
Associate of Arts And Sciences -
Asheville-Buncombe Technical Community College