Alexis Hatlee

Dairy Queen Grill & Chill

04.2022 - Current

Maintained clean, trash-free workspaces to maximize productivity and safety.
Developed and maintained positive relationships with customers to enhance service.
Greeted customers at counter to fulfill requests and answer questions.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Made food according to standard recipes with requested changes for customer satisfaction.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Learned other teammates' work tasks to train as backup.
Handled cash transactions and point-of-sale operations.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Greeted customers and answered inquiries regarding menu items and specials.
Demonstrated knowledge of menu items and corresponding ingredients.
Kept register accurate through correct billing, payment processing, and cash management practices.
Adjusted food preparation methods in accordance with customer requests.
Utilized POS system to receive and process food and beverage orders.